AR Callers

The AR-Caller will report to the Team Leader and is responsible for the companies day-to-day operating activities, including service delivery, account revenue, process efficiency and captive-customer sales growth.

Responsibilities

• Update the follow up notes in the patient account
• Mainly focus on the quality / quantity in all accounts worked.
• set the follow up tickler and forward the calling backlog to the day team.
• Work on the In-bound patient calls in emergency.
• Review the appeals and forward to client.
• Ensure that the appeal packet is utilized by the AR properly.
• Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
• Generate excel add-in report to identify if secondary payer is billed or balance moved to patient.

Update the appeal packet periodically

Requirements

Qualities Expected

Skills Required

Ar Calling, Rcm, Denial Management, DENIALS