Job Title : Manual Test Engineer
Key Responsibilities :
- Understand and analyze functional and business requirements for the Retail Banking Collections system.
- Design and execute manual test scenarios and test cases across all stages of the collections lifecycle, including :
- Early Collections
- Late Collections
- Legal Collections
- Validate end-to-end collections modules such as :
- Customer delinquency tracking
- Automated collection triggers (e.g., SMS, Email)
- DPD (Days Past Due) bucket-wise segmentation
- Promise-to-Pay (PTP) capture, follow-up, and closure flows
- Agent allocation, activity tracking, and escalation rules
- Perform daily status reporting to stakeholders and test leads.
- Log, track, and retest defects using tools like JIRA , ensuring timely resolution and closure.
- Support System Integration Testing (SIT) , User Acceptance Testing (UAT) , regression testing , and pre-production validation .
- Maintain detailed documentation including :
- Test case repository
- Test summary reports
- Traceability matrix
- Defect logs
- Participate in requirement walkthroughs and review meetings with business analysts, developers, and QA leads.
Must-Have Skills :
3–4 years of manual testing experience, with at least 1 year in the Retail Banking Collections domain .Strong understanding of :Early, Late, and Legal collections processesRegulatory compliance related to NPAs and recoveryAbility to write high-quality test scenarios and test cases aligned with business rules.Solid understanding of SDLC , STLC , and Defect Lifecycle .Experience in using JIRA for defect tracking and test cycle management.Good to Have :
Basic knowledge or hands-on experience with automation tools like Selenium or Playwright .Familiarity with API testing tools such as Postman .Exposure to SQL queries and basic data validation.Soft Skills :
Strong analytical and problem-solving abilities.Effective verbal and written communication skills.Ability to work collaboratively in a team and under pressure to meet deadlines.Education :
Bachelor's degree in Computer Science , Information Technology , or a related discipline .Skills Required
Manual Testing, Jira, Sql, Sdlc, Automation Tools, Test Scenarios, Regulatory Compliance, Selenium, Postman, Test Cases, Stlc