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Senior Java Software Engineer

ACL Digitalgurugram, uttar pradesh, in

10 days ago

Job description

Position : Software Engineer IV (Senior Java Lead)

Location : Bangalore (Onsite) & Remote (except Bangalore)

Contract Duration : 1 year

Software Engineer IV (Senior Java Lead)

1. Position Details

Job Title : Senior Software Development Lead
Team : CS Platform under CSMT
Experience in the Role : 8 to 15 years

2. Role Summary

Senior Software Development Lead responsible for leading global engineering initiatives that power client's customer support systems.

Owns design, development, and operational excellence of scalable APIs, frameworks, and integrations that improve customer outcomes and agent productivity.

Will build and manage a high-performing distributed team, drive DevOps / Agile practices, and shape long-term platform strategy.

Represent the team in Leadership calls, Production and Essential Engineering calls

3. Key Skills and Technologies

Must-Have Skills :

Strong API and Backend Software fundamentals; expertise in distributed systems.

Java, Python, Spring Boot.

SOA, SOAP, REST APIs, messaging (Kafka, Flink).

Agile & DevOps (CI / CD, Docker / Kubernetes, IaC, monitoring).

Strong track record in building and scaling engineering teams, leading globally distributed teams, and delivering complex backend systems.

Preferred Skills :

Experience with enterprise-scale customer support tools.

Familiarity with AI-assisted development and automation.

Customer-focused mindset with innovation-driven approach.

4. Hiring Priorities

Which skills or qualities are most critical for this role? : See Must-Have Skills section

Any certifications or domain expertise required?

Certifications : None are explicitly required. However, certifications in Agile / Scrum, Cloud (AWS / Azure / GCP), or DevOps practices could be considered a plus.

Domain Expertise : Strong expertise in distributed systems, backend engineering, customer support platforms, and enterprise-scale system integrations is required. Experience with customer support technologies (case / contact management, automation workflows, SaaS integrations) is highly preferred.

5. Interview Process

Number of rounds and types (technical, managerial, cultural fit, etc.) : four, each session 45 minutes.

technical(2), may include coding or algorithms)

Focus areas for each round

Technical : API and backend design and development. Observability and Tech Debt management

Regards,

Harshit Garg

Team– Talent Acquisition

ALTEN Calsoft Labs

2890 Zanker Road, Suite 200, San Jose, CA 95134

Phone : +1 408-755-3060

Email : Harshit.g@acldigital.com

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Senior Software Engineer Java • gurugram, uttar pradesh, in

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