Globalview Lead Consultant Job Description
ADP is hiring a Global View Lead Consultant. At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES :
Analysis & Consultation
- Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP)
- Perform blueprinting workshops to gather information on the client's requirements
- Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines
- Take ownership of issues & gaps between client requirement and ADP GV template and work with other GV streams / areas to resolve them
Integration & Testing
Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including reconciliationCoordinate training delivery with Global Education Services and when required update training manuals, preparing training systems and conducting training sessionsProvide sample test scripts to enable PS clients to adequately test the solutionSupport clients through the User Acceptance, Parallel Testing and Go-Live phasesResponsible for achieving estimated days as per fixed price strategyEnsure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentationEnsure timely handover to client services following ADP handover methodologyProduct Knowledge
Possess the highest level of HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clientsMaintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitorsMaintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered toLiaise with the Product Manager to provide feedback on the template and to understand future product direction / changesProvide assistance and liaise with the Product Manager & Project teams to design any non standard changes to the ADP GlobalView templateProject Planning / Management Activities
Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the clientDemonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions.Seek to act as a mentor and actively support fellow team members in an effort to develop their respective skillsLiaise with the ADP Project Manager (Consulting) assigned to the project and Line Manager, providing regular status updates and early warning of any slippage / problems that may occurEscalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the projectProvide relevant training and knowledge sharing opportunities for members of the Implementation Team, this can include informal on-the-job training to facilitating formal SAP training coursesDemonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodologyKnowledge of support methodologies including usage of an Issue tracking systemKeep clients blueprints, configuration worksheets, client specific configuration documentation and training material up to dateLiaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that client's receive the highest levels of client service.Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations and attending any workshops where specialist knowledge of payroll is requiredPerform Quality Assurance reviews on blueprints and configuration of the client's system.Other
Performs other related duties as assigned.QUALIFICATIONS REQUIRED :
Bachelor's Degree or its equivalent in education and experienceMust have 4+ years of proven SAP Payroll consulting experience in the US and / or CanadaMust have configuration knowledge / consulting skills for at least two applicable SAP functional areas. Must have solid functional / blueprinting knowledge.This position requires 25%-50% of travel activity
PREFERRED QUALIFICATIONS : Preference will be given to candidates who have the following :
4+ Years of SAP HCM Experience preferredSAP Payroll configuration experience in US and CanadaProven ability to annually lead Multi Country HR / Payroll implementations.Experience in mentoring and coaching multiple Lead ConsultantsProfessional manner and presentation and ability to professionally set, manage and satisfy customer expectations through personal involvement or delegationTeamwork, work collaboratively with others to achieve group goals, working together to accomplish business resultsExcellent written and verbal communication skillsAnalytical thinking problem solving skills work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implicationsConsulting skills, understand business requirements and mapping to ensure consistency to ADP template, while minimizing risk to both client and ADPMethodologies - demonstrate knowledge and application of key methodologies employed by Implementation team and Project implementation methodologyAbility to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solutionStrong knowledge of one or more Payroll, Human Resources, Portal or Time Management SAP modules configuration and designAbility to use tools such as Microsoft Excel, Word, PowerPoint, Project and Visio to effectively update and maintain documentation / training / demonstrationsClient focused, demonstrate concern for meeting and exceeding immediate and future needs of clients.Good business process knowledge of SAP module being implemented