Consultant

Responsibilities

Conduct a comprehensive review of existing fraud operations processes.

Identify gaps, inefficiencies, and potential improvement areas.

Develop detailed recommendations for streamlining processes.

Create a high-level plan for process improvement.

Develop metrics and KPI tracking mechanisms.

Assess current training programs and identify knowledge gaps.

Design and develop a comprehensive training curriculum.

Conduct a skills gap analysis for the current team.

Develop talent development strategies.

Design performance evaluation criteria specific to fraud analytics and operations.

Qualification & Experience :

Any graduate with 4 plus years of experience into fraud operations.

Certified Fraud Examiners, data analysts.