HVAC Service Manager

Key Responsibilities of HVAC Service Manager at Evapoler

Supervision :  Oversee the work of service technicians, ensuring they install, repair, and maintain Air washers, AHUs and ventilation systems installed at clients' site in a proper manner.

Customer Relations :  Attending calls of customers and replying to service-related mails to address inquiries and resolve complaints. Also

Team Management :  Assign complaints to service technicians in an efficient manner, ensuring each customer complain or new installation is completed within the given time frame.

Operational Oversight :  Manage daily service operations, including scheduling service appointments.

Quality Assurance :  Monitor service performance, ensuring compliance with industry standards and regulations, and maintaining high levels of customer satisfaction.

Sharing Quotations : AMC offers, spare parts quotations to be shared with clients on a regular basis.

Qualifications

B.E. Mechanical / Diploma