Key Responsibilities of HVAC Service Manager at Evapoler
Supervision : Oversee the work of service technicians, ensuring they install, repair, and maintain Air washers, AHUs and ventilation systems installed at clients' site in a proper manner.
Customer Relations : Attending calls of customers and replying to service-related mails to address inquiries and resolve complaints. Also
Team Management : Assign complaints to service technicians in an efficient manner, ensuring each customer complain or new installation is completed within the given time frame.
Operational Oversight : Manage daily service operations, including scheduling service appointments.
Quality Assurance : Monitor service performance, ensuring compliance with industry standards and regulations, and maintaining high levels of customer satisfaction.
Sharing Quotations : AMC offers, spare parts quotations to be shared with clients on a regular basis.
Qualifications
B.E. Mechanical / Diploma
Service Manager • Jaipur, Rajasthan, India