International Voice – Sales & Customer Support (Spanish Language)

ConfidentialHyderabad / Secunderabad, Telangana

4 days ago

Job description

Role Overview

We are looking for a bilingual (Spanish & English) Customer Support & Sales Professional to join our International Voice team.

You will engage with US and Latin American customers via inbound and outbound calls, provide exceptional service, and drive sales conversions—primarily within the auto-parts domain.

Key Responsibilities

Handle inbound and outbound calls in both Spanish and English.
Quickly learn and support the auto-parts sales process .
Deliver excellent customer service, address queries, and promote sales.
Guide customers through secure online payment procedures.
Meet performance metrics for quality, conversion, and customer satisfaction.

Requirements

Fluent in Spanish and English —spoken and written.

Minimum 1 year of experience in an international voice process (customer service or sales).

Strong English communication skills with a neutral or US accent .

Willingness to work night shifts (Monday–Friday) .

Immediate joiners or candidates with up to 15 days' notice are preferred.

Compensation & Benefits

Salary up to ₹5 LPA , plus 20–30% hike on current CTC for eligible candidates.

Opportunities to grow within a fast-scaling global organization .

Professional training and support to excel in bilingual customer service and sales.

Employment Details

Mode : Work from Office – Hyderabad

Shift : US night shift (Monday to Friday)

Skills Required

bilingual communications , International Voice Process, Sales, Customer Service, Problem Solving, Spanish

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Customer Support • Hyderabad / Secunderabad, Telangana