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Exciting International Voice Process Healthcare Domain

Exciting International Voice Process Healthcare Domain

ConfidentialBengaluru / Bangalore
5 days ago
Job description

Responsibilities :

  • Handle inbound calls from international (US) customers related to healthcare services
  • Provide accurate and efficient resolutions to queries
  • Maintain professionalism and adhere to call quality standards
  • Update and document client interactions in the system
  • Follow all compliance and data security regulations (HIPAA guidelines preferred)

Eligibility Criteria :

  • Freshers and experienced candidates welcome
  • Excellent English communication skills (verbal and written)
  • Willingness to work in US rotational shifts with rotational weekly offs
  • Mandatory Requirements :

  • No prior experience in AR Calling, non-voice, or backend processes
  • Only candidates with voice process experience (if experienced) will be considered
  • Skills Required

    International Voice Process, Customer Service, Communication Skills, US Shift, Inbound Calling

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