ServiceNow Lead Developer and Admin

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client :

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title : ServiceNow lead Developing and administration.

Skill's : (ITSM, ITOM, Custom Apps), Stakeholders, ITSM, Service Catalogs .

• Location : Any Where India, Pan India.
• Experience : 7+ Yrs
• Job Type : Contract to hire.
• Notice Period : - Immediate joiners.

Job Role : Summary :

Around 7 - 8+ years of experience in the IT industry

5+ years of relevant experience in ServiceNow Platform Developing and administration experience for large engagement. (ITSM, ITOM, Custom Apps)

Stakeholders, Product Owner, Platform architect level Interactions for platform configurations and troubleshooting discussions.

Customization experience with ITSM, Service Catalogs, Discovery and Custom Applications

Detailed JD

Work in the ServiceNow platform developing innovative solutions that simplify customer services.

Maintain deep, comprehensive knowledge of ServiceNow’s platform level configurations (BR, ACL, Scripting, REST API etc)

Proven experience as a key person handing platform maintenance and development, guide delivery of different ServiceNow applications implementations.

Experience in building and troubleshooting integrations.

configure platform level configurations without base code customizations to improve the platform upgradability, stability, performance, and stability.

Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Virtual agent, Predictive Intelligence, Process Automation and Mobile Apps

Understanding of DevOps principles and CI / CD pipelines

Logical thinking and problem-solving skills along with an ability to collaborate.

Document technical design docs and build test cases for testing the configurations performed.

Have the drive and determination to learn and continuously share your knowledge with others.

Recognize and develop opportunities to leverage ServiceNow as a platform.