Associate Product Manager

Job description

CHARACTERISTICS OF THE JOB

The product management team has a passion for connecting customers with products that exceed their expectation. The product owner manages a group of product classes, under the guidance of global product managers, with the goal of driving product improvements, long term growth, and customer satisfaction across their portfolio of products.

Working closely with the global product managers, regional business development team, marketing and engineering, the product owner optimizes product features, marketing, and pricing to maximize profitability, ensure optimal customer satisfaction, and drive growth.

Job Accountabilities

1. Product Portfolio Optimization : Working within the product road map guidelines provided by

global product management, analyze assigned product lines. and develop strategies to

optimize product line performance. This may include changes to product features (design),

operational enhancements, value engineering, pricing, marketing and promotion. Work with

business development, account managers, inside sales, and authorized distributors to support

the selection, and specification of Southco product. Provide product expertise through

telecommunications channels, customer visits, webinars, and tradeshows. Help to develop

product expertise within the greater organization.

2. Customer Support : Work with business development, account managers, inside sales, and

authorized distributors to support the selection, and specification of Southco product.

Provide product expertise through virtual and in person customer visits, webinars, and

tradeshows

3. Drive Continuous Improvement : Identify & lead global continuous improvement projects that

improve the long-term effectiveness and efficiency of Southco’s product sales, development,

and marketing processes. Continually challenge our current processes to find solutions that

reduce cost or deliver more customer value.

4. Product Training : Develop and deliver product education and training materials and assets

including animations, e-learning modules, presentations, webinars, and in-person courses.

5. Product sustaining support : Provide support and guidance for a wide range of operational

initiatives, including transfer of product manufacturing to new locations, changes related to

product life cycle management, and the resolution of quality problems that involve product

design. Review and approve proposed design or process changes with an eye toward

providing optimal customer experience.

MINIMUM REQUIREMENTS

1. Bachelor’s degree in mechanical engineering or similar technical background

2. 10 Years+ Prior experience in a product design or manufacturing role

3. Ability to perform complex business analysis

4. Demonstrated Initiative

5. Strong written and oral communication skills