Applications Development Architect

This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description and Requirements

Must have 10+ years of experience.

Lead technical operations for cloud-native applications on AWS, including EC2 and EKS

Troubleshoot complex, multi-tier Java applications and infrastructure issues

Perform advanced log analysis using Splunk and develop custom queries

Monitor and optimize application performance using APM tools (Datadog,AppDynamics, DynaTrace, or New Relic)

Document application dataflows and architecture for operational transparency

Mentor and guide team members, fostering a culture of continuous learning

Collaborate with development teams to build, deploy, and support application packages on VMs and Kubernetes

Lead the migration of CI / CD pipelines from Cloudbees to GitHub, ensuring seamless integration and improved workflow efficiency.

Design and implement automated test cases for both lower-level and production environments to ensure consistent quality and early defect detection.

Develop and maintain robust sanity and smoke testing suites to validate

core functionality and system stability during deployments.

Required Skills & Experience

Cloud & Infrastructure

10+ years in System Administration, DevOps, or Architecture roles within large-scale IT environments

Hands-on experience with AWS services (EC2, EKS) and certified at AWS

Cloud Practitioner level or higher

Strong understanding of Infrastructure as Code (IaC) using Terraform

Experience migrating workloads from on-premises to AWS

Application & DevOps

Advanced support for Java applications, including thread / heap analysis

Deep knowledge of application-to-database interactions (Oracle, MongoDB,JDBC)

Proficient in GitLab CI / CD, Cloudbees, and GitHub

Skilled in scripting with Python, Bash, or Groovy

Familiar with Docker, Kubernetes, and Helm (preferably on EKS)

Experience with Istio service mesh is a plus

Monitoring & Testing

Strong log analysis skills using Splunk

Proficient with APM tools like Datadog, AppDynamics, or New Relic

Hands-on experience with JMeter, Selenium, and UI Automation Testing

Solid understanding of API Testing, Sanity Testing, and Test Automation

Ability to write automated test cases in Java or Python

Additional Job Description

Soft Skills & Leadership

Excellent verbal and written communication skills across technical and non-technical audiences

Proven leadership and mentoring capabilities

Strong interpersonal skills and a collaborative mindset

Self-driven, curious, and committed to continuous improvement

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.]]>