Data Analyst – Billing & Collections

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.

We are seeking a Senior Billing Data Analyst to join our Billing Operations team. In this role, you’ll turn complex billing data into clear insights that improve accuracy, efficiency, and customer experience. You’ll build dashboards, investigate anomalies, and partner with Finance and cross-functional teams to streamline the order-to-cash process. This is a high-impact role with visibility to leadership and the opportunity to shape how Toast scales its billing operations.

About this roll

• (Responsibilities)
• Build and maintain dashboards to track billing KPIs (accuracy, timeliness, exceptions, disputes) and Collections KPIs (daily cash, DSO, overdue, write-offs).
• Investigate root causes of billing issues and provide clear, actionable recommendations.
• Automate recurring reporting and deliver insights using SQL and BI tools.
• Partner with Finance, RevOps, and Product to align on billing data sources and metrics.
• Present findings to stakeholders in a clear, business-focused narrative.
• Translate complex data into clear, meaningful reports and recommendations for leadership and stakeholders.
• Proactively identify opportunities for process improvement and reporting automation.

Do you have the right ingredients

Special Sauce (Nice to Haves) :

Our Spread

We strive to provide competitive compensation and benefits programs that help attract, retain, and motivate the best people in our industry. Learn more about our benefits at careers.toasttab.com / toast-benefits

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast, our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. We embrace diversity, lead with humility, and create equitable opportunities so every Toaster can thrive.

Bready to make a change? Apply today!®

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out :

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact

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