What can you expect
- Lead and manage a team of account management professionals serving clients across multiple regions, providing guidance, coaching, and support to drive performance and foster a high-performance culture
- Support in developing and executing client account planning and strategy including account planning packs
- Drive ongoing account support activities including reviewing claim trends service performance to enable periodic client discussions
- Collaborate closely with Sales and Placement organization to facilitate pre-renewal activities and building reports for the same
- Drive regional discipline on efficient growth, ensuring close management of acquisition cost and smart use of distribution resources
- Managing the CoE resources either directly or through a matrixed relationship
We will count on you to :
Build a high performing Distribution organization globally through hiring, monitoring, coaching, developing and mentoring colleaguesImprove regional capability to leverage distribution data; includes systemic work to gather, organize and utilize sales data for KPI, ad hoc analysisSupport and develop client account plan working closely with regional and global teamsDeliver account packs for client meetings covering service performance, claim trends, insights from markets etc.Work closely with Sales and Placement Organization for delivering pre-renewal activities covering benchmarking, claims position and placement approach.Support regional efforts in both continuous improvement efforts for existing traditional channels, and expansion of new alternative channels / partnerships to diversify and sustain growth momentumAnalyze sales data and performance metrics to track progress, identify areas for improvement, and implement corrective actions as necessaryEnsure compliance with regulatory requirements and company policies in all distribution activitiesWhat you need to have :
MBA from a premier business school or equivalent degree in Risk Management / Insurance related field15+ years of experience working in commercial property casualty insurance with minimum 3 years leading distribution or similar functionProven experience in leading distribution / account management within the financial services industry, preferably in a insurance firmPrior demonstrated success leading and managing teams in a multicultural environment requiring collaboration across multiple geographies and business groupsWell-versed in digital carrier strategy and distribution methodologies aimed at client acquisition and retentionStrong analytical background with strategic thinking capabilities, influencing skills, attention to detail and ability to effectuate changeSkills Required
Hiring, Monitoring, Coaching, Developing, Strategic Thinking