ITIS Technical Support Specialist

ear Tech Professional

Greetings from Tata Consultancy Services (TCS)

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are looking for : ITIS Service desk

Location : Chennai / Kolkata

Interview Mode : Virtual mode (Microsoft Teams)

Exp : 4-6 Years

Excellent communication skills

Voice Support Experience

L1 Technical support experience for retail domain

Hands on exp of Service Now ticketing tool & Active directory will be an added advantage

Chat Support experience

Should be familiar with remote support for end users

Ready to work in a 24

• 7 environment

Comfortable with Rotational shifts & Rotational WO

Minimum 2.5 years commitment to work with project

Clearing Customer Evaluation is a must to work for the project

Regards,

Prashaanthini