We are seeking a highly motivated and experienced professional to join our team as an Assistant Branch Manager - Mutual Funds . The ideal candidate will have a strong background in the BFSI industry , particularly with mutual funds products and services . This role is crucial for overseeing daily branch operations, enhancing customer satisfaction, and leading a team to achieve sales targets.
Roles and Responsibilities
- Branch Operations & Service Delivery :
- Manage and oversee daily branch operations to ensure efficient service delivery.
- Maintain high standards of customer service and resolve complaints promptly.
- Team Leadership & Sales Management :
- Supervise and guide a team of staff members to achieve sales targets and performance goals.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Business Growth & Market Analysis :
- Analyze market trends and competitor activity to identify growth opportunities.
- Collaborate with other departments to promote cross-selling and upselling opportunities.
Job Requirements
Experience & Knowledge :Professional experience in a similar role within the BFSI industry .Strong knowledge of mutual funds products and services .Proven experience in managing teams and achieving sales targets.Skills :Excellent leadership and communication skills .Strong analytical and problem-solving skills .Ability to work in a fast-paced environment and meet deadlines.Skills Required
Branch Operations, Service Delivery, Sales Management, Market Analysis, Mutual Fund Sales, Bfsi Domain, business growth strategies