Job Title : Network Support Engineer
Skills : Huawei switches , Smart Optics DWDM
Experience : 7 to 12 years
Location : Chennai, Kochi
Key Responsibilities
- Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).
- Design and implement LAN / WAN topologies with a focus on scalability, reliability, and security.
- Manage VLANs, STP, Link Aggregation, and Layer 2 / 3 routing protocols (Static ,OSPF, BGP, etc.).
- Monitor network performance and ensure high availability of network infrastructure.
- Apply firmware and software updates for Huawei and Aruba switches.
- Integrate Huawei switches and Aruba switches with other networking equipment (Juniper, Fortigate firewall etc.).
- Conduct network assessments and provide technical documentation and reports.
- Respond to and resolve network incidents, ensuring minimal downtime.
- Collaborate with cybersecurity teams to ensure secure network operations.
- Design, configure, and deploy DWDM optical networks to support high-speed data transport.
- Perform installation, commissioning, and testing of DWDM equipment.
- Monitor and maintain optical network performance, ensuring minimal latency and downtime.
- Troubleshoot and resolve network faults and performance issues.
- Collaborate with network planners and architects for capacity planning and scalability.
- Create and maintain technical documentation including network diagrams, configurations, and standard operating procedures.
- Conduct software upgrades and patching on DWDM equipment.
- Interface with vendors and third-party providers for support and service level agreements (SLAs)
- Hands-on experience with DWDM platforms
- Experience with testing tools like OTDR, OSA, and BER testers
Certification preferred : Huawei Certified ICT Associate / Professional (HCIA, HCIP).