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Officer - Trustee Operations New

Officer - Trustee Operations New

Mutual TrustAU
12 days ago
Job description

Full-Time | Nedlands | Make a Difference Every Day

Looking for a role with purpose ? At Mutual Trust, you’ll be on the front line supporting Indigenous trust beneficiaries – answering a high volume of calls, processing distribution applications and connecting people with the support they need. It’s a busy, fast-paced role where no two days are the same.

What you’ll be doing

  • Talking with beneficiaries every day – by phone, email or in person
  • Processing trust distribution applications accurately and efficiently
  • Handling enquiries and connecting people with the right support
  • Providing admin support to the Trustee Services team

What we’re looking for

  • At least 5 years’ high-volume contact centre or customer service experience
  • Confident communicator – clear, respectful and professional
  • Tech savvy with strong computer skills
  • Mature, reliable, motivated and able to juggle deadlines
  • Someone who genuinely wants to make a positive difference
  • Why you’ll love it here

    Joining Mutual Trust offers you the opportunity to enjoy :

  • Recognised as an Employer of Choice for Gender Equality (Workplace Gender Equality Agency).
  • Professional training and development for staff of all levels.
  • Yearly health and well-being allowance and ongoing activities.
  • Work with industry experts in highly specialised roles.
  • Employee assistance program that offers free counselling and support for you and your family.
  • Annual performance payment (based on your performance and Firm-wide results).
  • Paid community / volunteer days and an award-winning staff giving program.
  • Reward and Recognition program.
  • Ongoing staff entertainment.
  • About Our Team

    Mutual Trust has over 220 staff, located across our offices in Perth, Melbourne, Sydney and Adelaide. Our team enjoys a fun and engaging culture. We have diverse roles and opportunities across family office, accounting, tax, wealth management, agri-business, trustee and philanthropy competencies, supported by a broad corporate team of legal, financial, marketing and P&C professionals.

    The Perth Team

    Our Perth office is home to a close-knit team of around 22 staff, representing all areas of the business. We pride ourselves on fostering a collaborative and supportive environment, where everyone works together and maintains a friendly, welcoming atmosphere. If you're looking to join a team that values camaraderie and professionalism, you'll feel right at home here.

    Apply now, including a cover letter. or for more information call Kate Farmer on 03 9605 9645.

    Reference number : 1369598_1

    Profession : TrusteeTrustee Administrator

    Company : Mutual Trust

    Date posted : 17th Oct, 2025

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