Senior Support Engineer

Greetings from Peoplefy!

About the Role

We are looking for a IT Application Engineer with strong expertise in Apigee Hybrid , Site Reliability Engineering (SRE) , and Kubernetes-based environments . The ideal candidate will have hands-on experience in supporting and troubleshooting complex API management and middleware systems, mentoring junior team members, and ensuring high availability and performance of production platforms.

Experience : 3-15 years

Location - Pune

Work Mode - Hybrid

Job Description : Must have skills :

Apigee Hybrid

SRE- Support, Monitoring, Troubleshooting

Middleware support

Knowledge of Kubernetes (AKS, OpenShift)

Mentoring experience

Understanding of API security protocols (OAuth2, mTLS, JWT) and networking fundamentals.

Troubleshooting DevOps pipelines (GitHub Actions, Jenkins, etc.).

Key asks for the role :

This is a Senior Support Engineer–type role. We need candidates with at least some experience in Apigee Hybrid. (APIGEE Edge doesn’t run on Kuberentes hence,APIGEE Hybrid is required)

In addition, candidates should have experience in SRE-related tasks, such as monitoring the health of applications / platform-like pods are up and running? (using tools like Dynatrace, Splunk, Prometheus, or Grafana), performing Complex L2 / L3 troubleshooting, and fixing issues.

Experience with middleware support-Experience in supporting API management platform

Understanding of the underlying principles of Kubernetes.

Interested candidates please share your updated resumes on amruta.bu@peoplefy.com