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L2 Network & Server Support Engineer

L2 Network & Server Support Engineer

Radical Technologiespune, India
11 hours ago
Job description

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Position :  L2 Network & Server Support Engineer

Experience :  3-4 Years

CTC :   Based on the last drawn CTC.

Location :   Pune

Key Responsibilities :

Server & Infrastructure Management :

  • Configuration server performance and ensure system availability and reliability.
  • Manage and support physical and virtual server environments (e.g., VMware,

Hyper-V).

  • Install, configure, and maintain operating systems, software, and hardware.
  • Troubleshoot server issues related to hardware, software, and network

    • configurations.

  • Collaborate with L1 support and other IT teams to resolve complex issues.

    • Backup, Disaster Recovery & Data Protection :

  • Perform regular backup operations and implement appropriate processes for

    • data protection, disaster recovery, and failover procedures.

  • Utilize and manage backup tools such as-

    • ■ Veeam Backup & Replication for virtual, physical, and cloud workloads.

  • Ensure backup integrity and perform regular test restores to validate disaster

    • recovery plans.

  • Maintain documentation of backup configurations, schedules, and recovery

    • procedures.

    Security & Compliance :

  • Implement and maintain security protocols to protect network and server

    • infrastructure.

  • Ensure compliance with organizational policies and regulatory requirements.
  • Conduct regular security audits and vulnerability assessments.
  • Respond to security incidents and provide resolutions.

    • Documentation and Reporting :

  • Maintain accurate documentation of network and server configurations,

    • processes, and procedures.

  • Generate regular reports on system performance, issues, and resolutions.
  • Provide training and support to L1 support staff and end-users as needed.

    • Requirements :

    Education and Experience :

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • 3-5 years of experience in network and server support, preferably in an L2

    • capacity.

    Technical Skills :

  • Strong understanding of network protocols, services, and standards (e.g., TCP / IP,

    • DNS, DHCP, VPN, VLANs).

  • Experience with network hardware (e.g., Cisco, Juniper) and server platforms

    • (e.g., Windows Server, Linux).

  • Proficiency in virtualization technologies (e.g., VMware, Hyper-V).
  • Knowledge of security practices and tools (e.g., firewalls, intrusion detection

    • systems).

  • Hands-on experience with backup and disaster recovery solutions, including

    • tools like Veeam.

    Certifications :

  • Relevant certifications such as CCNA, MCSA.

    • Soft Skills :

  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and strong organizational skills.
  • Ability to manage multiple tasks and prioritise effectively.
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    Network Support Engineer • pune, India