Operation Executive – Doctor Relations (Sales - Tele Caller)

Location : Subhas Chowk, Gurugram

Job Type : Full-time - Target based - Onsite

Experience : 3-4 years exp (Healthcare specific)

Job Summary :

We are looking for a Customer Care Executive – Doctor Relations to manage and enhance relationships with doctors on our platform. The ideal candidate will act as a key point of contact for doctors, ensuring seamless onboarding, engagement, and support.

Key Responsibilities :

• Communicate with doctors via phone, email, and WhatsApp to address queries and concerns.
• Present and demonstrate products effectively to showcase its value.
• Assist in doctor onboarding, profile creation, and verification on the platform.
• Maintain and update doctor records, ensuring accuracy and completeness.
• Provide training and guidance on platform usage and best practices. Address concerns related to appointments, patient queries, or service-related issues.
• Collect feedback from doctors to improve service quality and user experience.
• Coordinate with internal teams to resolve doctor-related issues efficiently. Ensure a high level of satisfaction and long-term engagement with doctors.

✅ Requirements & Skills :

Benefits

About Us

DocIndia.org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.

Monday to Saturday | 09 : 30am - 06 : 30pm

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