Talent Acquisition Lead

The Talent Acquisition Lead will be responsible for driving end-to-end contact centre recruitment for Denave. This role requires a strategic mindset, strong stakeholder management skills, and the ability to design and execute hiring strategies aligned with business growth.

Job Responsibilities

Talent Acquisition Strategy & Planning

Develop and execute recruitment strategies to attract top talent across sales, technology, operations, analytics, and specialist functions.

Partner with business leaders to understand hiring forecasts, workforce planning, and capability gaps.

End-to-End Recruitment Ownership

Lead full cycle hiring : sourcing, screening, assessment, interviews, evaluation, negotiation, and onboarding coordination.

Build and maintain strong talent pipelines for niche and tough-to-fill roles.

Stakeholder Management

Act as a trusted advisor to hiring managers on hiring strategy, market intelligence, and talent insights.

Manage escalations, align hiring priorities, and ensure seamless communication.

Market Intelligence & Talent Insights

Track talent availability, competitor hiring trends, compensation benchmarks, and evolving skill requirements.

Recommend innovative sourcing channels and hiring methodologies.

Skills & Competencies Required

7+ years of experience in Talent Acquisition, this is an Individual Contributor role, talent will be responsible for managing the entire gamut of recruitment.

Excellent stakeholder and senior leadership engagement.

Prior experience in hiring for outsourcing, consulting and sales services environment is required.

Strong expertise in mid–senior hiring across sales, operations and specialized roles.

Experience with data-driven hiring, dashboards, and recruiting analytics.

Ability to manage high-volume and niche hiring simultaneously for sales ecosystems.