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Lead Implementation Engineer - ITSM | Linux / Unix
Motadatasrikakulam, India8 days ago
Job descriptionProven experience in ITSM implementation ( ServiceNow, ManageEngine, Microfocus, Zoho Service Desk) . Exposure to monitoring tools (Dynatrace, Grafana, ELK Stack, Broadcom). Strong understanding of ITIL processes and network architectures (secure zones, DMZ). Experience with on-premises and cloud deployments. Excellent communication, leadership, and problem-solving skills. ITIL certification preferred. Hands-on with Linux / Unix and OS environments . Work Life Balance : - We Encourage it. Flexible working hours. 5 days a week Open Communication : - We follow the concept of an open-door policy and support transparent communication. Employee Connect : - Fun Activity Sessions, Festival Celebrations, Annual Offsite, Sports Events Free Hands for Innovations : - Employee's contribution towards the company gets noticed and adopted. Insurance : - Family Health Insurance
We’re Hiring : Lead Implementation Engineer | Locations : Noida & Ahmedabad (WFO) | Experience : 7+ Years | Tools : ITSM Tools, Linux / Unix, OS
Motadata, a leading OEM in ITSM and IT Management, is transforming how businesses manage their IT operations. Bootstrapped since inception, we’ve built a powerful suite of products that empower enterprises to extract insights, optimize infrastructure, and make smarter, data-driven decisions.
We’re looking for an experienced Lead Implementation Engineer with strong expertise in ITSM tools and hands-on experience in implementing ITSM solutions for enterprise customers.
What You’ll Do :
- Design and implement ITSM architectures for enterprise clients.
- Lead end-to-end ITSM tool implementations and integrations.
- Collaborate with DevOps, Product, Support, and Security teams for smooth project delivery.
- Conduct customer workshops, technical trainings, and solution handovers.
- Develop documentation, best practices, and mentor junior engineers.
What We’re Looking For :
Life at Motadata :
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Implementation Lead • srikakulam, India
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