Application Support Engineer

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Account Delivery Management

Good to have skills : Account Management

Minimum 2 year(s) of experience is required

Educational Qualification : 15 years of formal education - Graduate

Summary : As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve acting as a software detective, utilizing your expertise in Account Delivery Management to provide a dynamic service to our clients. Roles & Responsibilities : - Provide technical support for critical business systems, utilizing your expertise in Account Delivery Management to ensure timely resolution of issues.- Collaborate with cross-functional teams to identify and troubleshoot complex technical issues, utilizing your strong problem-solving skills to provide effective solutions.- Develop and maintain strong relationships with clients, utilizing your expertise in Account Management to ensure client satisfaction and retention.- Contribute to the development and implementation of best practices and standard operating procedures, utilizing your experience in Application / Cloud Support to drive continuous improvement. Professional & Technical Skills : - Must To Have Skills : Expertise in Account Delivery Management.- Good To Have Skills : Experience in Account Management.- Strong problem-solving skills, with the ability to troubleshoot complex technical issues.- Excellent communication and interpersonal skills, with the ability to develop and maintain strong relationships with clients.- Experience in Application / Cloud Support, with a solid understanding of best practices and standard operating procedures. Additional Information : - The candidate should have a minimum of 2 years of experience in Account Delivery Management.- The ideal candidate will possess a strong educational background in Software Engineering, Computer Science, or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Bengaluru office. Qualifications :

15 years of formal education - Graduate