This role will lead strategic business analysis across housing finance operations, focusing on digital transformation, LOS / LMS platforms, and AI-driven initiatives. This role demands a techno-functional expert who can translate business needs into scalable technology solutions, identify and evaluate strategic partners, and drive innovation through AI and automation.
Roles and Responsibilities :
- Lead digital transformation initiatives across lending systems to enhance process efficiency, customer experience, and scalability.
- Collaborate with business and technology teams to define requirements, document processes, and deliver solutions aligned with organizational goals.
- Act as a subject matter expert for LOS / LMS platforms, mapping end-to-end lending workflows and identifying areas for automation or improvement.
- Analyze and optimize lending operations including application processing, credit evaluation, disbursement, and collections.
- Evaluate and onboard technology partners, vendors, and SaaS providers, ensuring alignment with business and regulatory requirements.
- Prepare detailed BRDs, FSDs, and documentation to support development, testing, and implementation.
- Drive Agile delivery practices, participate in sprint planning, and ensure timely completion of deliverables.
- Communicate effectively with stakeholders, presenting project updates, business cases, and insights to leadership.
- Ensure compliance with governance, data security, and RBI / NBFC regulatory frameworks.
- Monitor performance metrics, create dashboards, and track success of digital initiatives for continuous improvement.
Required Skills & Experience :
Experience : 5 to 10 years in business analysis within BFSI,
Experience in housing finance or NBFCs or LOS / LMS product company focused on digital transformation initiatives is preferred.Techno-Functional Expertise : Deep knowledge of LOS / LMS platforms, lending lifecycle, and regulatory frameworks.AI Acumen : Understanding of AI / ML concepts, model lifecycle, and business applications.Partner Management : Experience in evaluating and onboarding technology partners and vendors.Tools : DB SQL, python, BPM tools, data visualization platforms.Communication : Strong presentation and stakeholder management skills.Educational Qualifications :
Bachelor's or master's degree in computer science or information technology, or a related field.Preferred Attributes :
Exposure to cloud-based lending platforms and SaaS ecosystems.Experience in agile delivery models and digital product development.Strategic thinker with a hands-on approach to execution.(ref : iimjobs.com)