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Senior Customer Service Executive (New Branch)

7 Ocean Fitness Clubhyderabad, India

1 day ago

Job description

Company Description

7 Ocean Fitness Club is a premium fitness center dedicated to delivering a world-class experience to its members. With a mission to align with everyone's unique vision of fitness, the club offers top-notch services and amenities. Known for its high-end facilities and customer-centric approach, 7 Ocean Fitness Club is an ideal destination for individuals seeking excellence in health and wellness. Our commitment is to inspire and support our community in their fitness journey.

About the Role :

As the first point of contact for our members, you will embody the essence of luxury, wellness, and hospitality. Your role is to create a seamless, elevated experience — from the moment a guest walks in to the time they leave — ensuring every interaction reflects our brand’s commitment to excellence.

Key Responsibilities :

Welcome members and guests with warmth, confidence, and professionalism.
Manage front desk operations including check-ins, bookings, and inquiries.
Coordinate with trainers, wellness specialists, and café teams to ensure effortless service flow.
Support membership consultations, renewals, and client engagement initiatives.
Uphold impeccable presentation standards and a refined member environment.

Requirements :

Graduate with 1–3 years of experience in luxury hospitality, wellness, or fitness.

Exceptional communication and interpersonal skills.

Polished grooming and a naturally service-oriented demeanor.

Comfortable working in a dynamic, high-end environment.

Knowledge of CRM or fitness management systems preferred.

What We Offer :

A sophisticated, wellness-focused workplace.

Opportunities for professional growth within a luxury brand.

Performance-based incentives and exclusive club benefits.

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Customer Service Executive • hyderabad, India