Solution consulting, to liaise with clients in understanding the business and providing solutions for increasing revenue and resolving business challenges.
On boarding new accounts responsible for defining the requirements and the process to implementation.
Identify training areas for the resources. Conduct technology, process and platform training.
Technical point of contact for clients and internal teams.
Collaboratively work with product teams in defining requirements for building energy management solutions.
Assist in diagnosis of problems on different ad serving platforms.
Finalizing SRS (Software requirement Specification) with client and create documentation according the requirement.
Maintain project execution tracker for project for progress update.
Key Skills :
Effort Estimation and Proposal Development, As Is Assessment , Solution Evaluation and Recommendation, Configuration , Validation , Deployment, Training & Change Management Issue Resolution (Incident / Problem Resolution),Documentation and visualization.