Nexthink SME

Nexthink SME

Proven experience with Nexthink

Experience with Nexthink integrations particularly with Service Now

Knowledge of Nexthink APIs and connectors

Strong skills in NQL queries Nexthink Query Language dashboards remote actions alerts and diagnostics

Monitoring DEX Scores creating recommendations for improvement

Understanding of the Nexthink data model

Proficiency in queries and database logic

Intermediate to advanced PowerShell scripting skills MS SQL query writing analysis

Knowledge of PC infrastructure Windows OS AD network etc.

Strong understanding of OS and application integration working

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work collaboratively in a team environment

Candidate should have knowledge on what is Nexthink and its use

Should have knowledge on difference between On-Prem and SaaS version

Create analytical report and provide recommended action plan

Understand customer requirement and implement the Nexthink solutions

Creating metrics categories and dashboard based on the requirement

Should have experience on creating custom dashboards in portal

Enabling the campaigns based on the customer requirement

Basic programming knowledge on nql

Should have knowledge on AD AAD environment

Have good communication and vendor management skills to interact with business

Experience with Azure Apps and ServiceNow