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Operations Executive

Operations Executive

SoulSenseiLucknow, Republic Of India, IN
1 day ago
Job description

About Us : At SoulSensei, we are on a mission to transform lives by connecting individuals with trusted guides who provide clarity, inspiration, and purpose. Rooted in the belief that everyone deserves a fulfilling and meaningful life, we create a sacred space for growth, empowerment, and personal transformation. By joining our team, you become a part of a journey that helps people discover their fullest potential.

Working model : Onsite

Days : Monday to Friday

Timings : 10 : 00am - 6 : 00pm

Budget : Upto 25k (depending on experience)

Experience : 0-1 years (Freshers with strong soft skills are welcome to apply)

About the Role : As an Operations Executive , you’ll play a crucial role in managing the user experience end-to-end. From being the first point of contact for platform users to ensuring smooth session coordination with our SoulSensei guides, you’ll be the operational backbone behind a transformative experience. This role blends customer interaction, scheduling, coordination, and light data management.

Key Responsibilities

  • Manage daily operational workflows tied to website performance and internal processes.
  • Coordinate with cross-functional teams to ensure seamless task execution and follow-ups.
  • Identify areas of improvement in current processes and help implement practical solutions.
  • Track and report key operational metrics to support data-driven decision making.
  • Help maintain clear documentation of processes, SOPs, and internal guidelines.
  • Support implementation of tools and systems that enhance team efficiency.
  • Be a key point of contact for resolving operational issues or bottlenecks quickly.

What We’re Looking For

  • Bachelor’s degree in any discipline (Psychology, Humanities, or Communication is a plus)
  • Strong verbal and written communication skills in English and Hindi
  • Confident on phone / video calls, calm and people-friendly demeanor
  • Comfortable with tools like Google Sheets, Google Calendar, WhatsApp Business
  • Highly organized, detail-oriented, and proactive
  • Prior experience in client servicing, customer support, wellness coordination, or telesales is a plus
  • Freshers with strong communication and soft skills are encouraged to apply
  • Bonus Points If You Have :

  • Experience with CRM tools or scheduling platforms like Calendly
  • An interest in personal development, mental wellness, or spirituality
  • Why You’ll Love Working With Us :

  • Be part of a mission-led startup focused on making real impact
  • Work with a compassionate, purpose-driven team
  • Learn and grow across multiple functions
  • Enjoy a culture of empathy, ownership, and meaningful work
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    Operation Executive • Lucknow, Republic Of India, IN

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