Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)SYGNEXT • Solapur, IN

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

SYGNEXT • Solapur, IN

4 days ago

Job type

Remote

Job description

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

Location : Work From Anywhere (100% Remote)

Work Timing : 09 : 00 PM – 06 : 00 AM IST (US Business Hours)

Contract Role | Hourly Pay | Immediate Hiring

Follow Sygnext Company page for regular updates.

About Sygnext

Our mission is to empower individuals, organizations, and communities to reach their full potential through innovative approaches to work, life, and talent acquisition.

In today's globalized world where borders are becoming less of a limitation, Sygnext offers businesses the opportunity to access top talent without the constraints of geographical boundaries.

About the Role

We are hiring Remote Voice Support Specialists and Email / Non-Voice Support Specialists to provide world-class customer support for our US-based clients. This is a contract position ideal for professionals who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.

Compensation

Voice Support : ₹165 per hour
Non-Voice (Email) Support : ₹140 per hour

Responsibilities

Voice Support Specialist

Handle inbound and outbound customer calls professionally

Provide clear, polite, and accurate information to customers

Troubleshoot customer issues and document interactions

Maintain high levels of communication quality and customer satisfaction

Email / Non-Voice Support Specialist

Respond to customer emails quickly and accurately

Resolve queries, escalate issues when necessary, and update internal systems

Maintain SLAs for response time, accuracy, and ticket closures

Requirements

Excellent English spoken and written communication skills

Prior BPO / Customer Support experience is a strong advantage

Comfortable working the night shift during US business hours

Must have your own :

Laptop with Windows 11 or above

High-speed wired internet connection

Quiet workspace for calls (Voice process)

Ability to work independently and meet performance targets

Strong customer orientation, empathy, and problem-solving skills

Why Work With Us?

100% Remote Work – work from anywhere in India

Growth opportunities across multiple support functions

Exposure to US-based clients and professional work environments.

#Sygnext #Jobs #RemoteJobs #Supportjobs

Create a job alert for this search

Voice Support Specialist • Solapur, IN

Related jobs

Presales - Tele Calling - Contractual

Livspace • Solapur, IN

Make outgoing calls to potential customers to schedule high quality leads for sales.Identify customers needs, clarify information, research every issue, and provide solutions and / or alternatives.Se...Show more

Last updated: 20 days ago • Promoted

Application Support Engineer (Chat / Email) - Trading Analytics Platform

Smirmatec Private Limited • Solapur, IN

Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more

Last updated: 18 days ago • Promoted

IVR Speech Recognition Specialist - Nuance

Rexus Group • Solapur, IN

Job Title : IVR Speech Recognition Specialist.Location : Remote (USA, Canada, Europe, India).Contract Duration : 3 Months (Extendable) to Potential Permanent Roles. We are seeking experienced IVR Speec...Show more

Last updated: 15 days ago • Promoted

Contact Center support Engineer

Numeric Technologies • Solapur, IN

Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact). Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show more

Last updated: 22 days ago • Promoted

MS D365 BC Senior Support Specialist

Sikich India • Solapur, IN

MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show more

Last updated: 8 days ago • Promoted

Senior AI Engineer – Voice Agent (IVR & LLM Integration)

R Systems • Solapur, IN

R Systems is a global product engineering and digital solutions provider.We combine complex engineering, Data & AI, cloud-native capabilities with deep domain understanding to design and build inno...Show more

Last updated: 20 days ago • Promoted

AI Engineer (Voice Synthesis / Voice Cloning / TTS Models / STT)

Client of Prasha Consultancy Services Private Limited • Solapur, IN

Immediate or early Joiners preferred.A US Based IT MNC is looking for a seasoned AI Engineer with hands-on experience in building and optimizing voice models, for one its Reputed client in Enterpri...Show more

Last updated: 9 days ago • Promoted

Sales Associate (Jr.PA) - Night shift & Remote

Interview Kickstart • Solapur, IN

Remote

Are you a confident communicator ready to start your career with one of the fastest-growing EdTech teams?.Join us to connect with professionals across the world, learn the art of consultative sales...Show more

Last updated: 2 days ago • Promoted

Senior Broadcast Engineer

AVI-SPL • Solapur, IN

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow.We are the ...Show more

Last updated: 30+ days ago • Promoted

Investor Relations Specialist (Voice process)

Talentoj • Solapur, IN

Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show more

Last updated: 30+ days ago • Promoted

On-line Service Specialist

Solis • Solapur, IN

The person will be responsible for online telephonic support to customer technical queries received from.Timely updates on customer complaints via the ticketing tool (Freshdesk) or any other system...Show more

Last updated: 30+ days ago • Promoted

Title Services

Brace Infotech Private Ltd • Solapur, IN

Positions to be filled : Title Services (Analyst / Senior Analyst).Number of positions : 150 Positions.Immediate to 30 days Joiners only. Proficiency in relevant software.Pay range and compensation pa...Show more

Last updated: 22 days ago • Promoted

Patient Services Specialist

Triple • Solapur, IN

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show more

Last updated: 6 days ago • Promoted

Community Growth Partner (Telegram / Discord etc, Remote)

Earnpaste • Solapur, IN

Remote

We assist admins of Telegram channels, Discord servers, and other platforms in generating revenue through intelligent link. We're growing our early growth team — and we're seeking.Telegram, Discord,...Show more

Last updated: 30+ days ago • Promoted

Video Presenter (YouTube, Instagram & Facebook)

Advor • Solapur, IN

To bring Advor’s story to life, we’re looking for a.YouTube, Instagram, and Facebook channels.Collaborate with our team to follow the content calendar (intros, how-to guides, tips, tricks, expert h...Show more

Last updated: 30+ days ago • Promoted

Sourcing Technology Services (Night Shift)

Classified Jobs • Solapur, IN

Proactively foster effective collaboration and ensure strong communication with key client stakeholders and colleagues in and across the region(s) to deliver defined business goals.Develop key clie...Show more

Last updated: 7 days ago • Promoted

Community Growth Partner (Telegram / Discord | Remote | Commission-Based)

EarnPaste • Solapur, IN

Remote

We give Telegram channel admins, Discord server admins, and other high engagement traffic sources a platform to turn the traffic to their "link / text content" into money. We're growing our early grow...Show more

Last updated: 30+ days ago • Promoted

MS D365 BC Support Specialist

Sikich India • Solapur, IN

D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements. The ideal candidate will have hands-o...Show more

Last updated: 8 days ago • Promoted