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Customer Support Executive - Hindi & Tamil

Customer Support Executive - Hindi & Tamil

ConfidentialHyderabad / Secunderabad, Telangana
30+ days ago
Job description

Key Responsibilities :

  • Answer customer calls and resolve queries in Hindi and Tamil
  • Provide information about products, services, or complaints
  • Log details of conversations in the system
  • Escalate complex issues to the appropriate team
  • Follow call handling scripts and company policies
  • Meet targets like call quality, AHT, and CSAT

Requirements :

  • Good communication skills in Hindi, Tamil, and basic English
  • Ability to work in rotational shifts
  • Basic computer knowledge
  • Customer-friendly attitude and patience

    • Skills Required

    Hindi, Tamil, Call Quality, AHT, CSAT

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    Customer Support Executive • Hyderabad / Secunderabad, Telangana