Application Requirement : Only Candidates Currently Residing in Goa and have hotel experience May Apply.
Note : This position is strictly for individuals who currently reside in Goa. Candidates from outside Goa should not apply, as they will not be considered.Job Description :
Job description :
We are a well-established hospitality group in Goa, looking to hire a Reservation Associate (or Reservation Executive, depending on experience) to join our team at our South Goa location.
This is an exciting opportunity for energetic and customer-focused individuals who are passionate about the hospitality industry and want to be part of a growing team. We are specifically inviting applications from candidates currently residing in Goa, ideally from areas close to South Goa.
What You’ll Do :
- Handle reservation inquiries via phone, email, and other booking platforms
- Enter and update booking details accurately in the system
- Provide clear and professional communication to guests regarding rates, availability, and packages
- Coordinate with internal teams (Front Office, Sales, etc.) to ensure smooth guest experiences
- Maintain up-to-date reservation records and generate required reports
- Deliver prompt, courteous responses to all guest queries
- Follow industry-standard reservation protocols and systems
What We’re Looking For :
Prior experience in hotel reservations / front office preferredFreshers with strong communication skills and a positive attitude are welcome to applyExcellent verbal and written English communicationStrong email etiquette and confident telephone handlingComfortable using computer systems; familiarity with hotel software is a plusMust be based in Goa (South Goa preferred) and available for full-time on-site work