Middle AI Engineer / Data Scientist

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and / or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

Join the global leader in cloud contact center technology, where innovation meets real-world impact. Our client empowers enterprises worldwide to deliver seamless, personalized, and delightful customer experiences.

About the Role :

We are building a new AI Deployment Engineering Team that will serve as a key link between Professional Services and Product Engineering. The team will develop customer-facing AI solutions, customize product features based on real needs, and create reusable templates that can be deployed across multiple clients.

As a Middle AI Engineer / Data Scientist, you will gain hands-on experience with NLP, machine learning, and AI systems while working closely with experienced engineers, conversation designers, and consultants. This is a unique opportunity to join a team from the ground up and grow your technical and client-facing skills.

Responsibilities :

• Build and improve AI chatbots and virtual agents using real conversational data.
• Clean, prepare, and analyze text data for NLP and ML models.
• Evaluate model performance and propose improvements.
• Work directly with customers to gather requirements and communicate progress.
• Collaborate with engineers, consultants, and conversation designers.
• Develop reusable solutions and provide feedback to Product Engineering.

Qualifications

Nice to have :

Additional Information

We offer :

Skills Required

Ml, Tensorflow, Pandas, Pytorch, Python