Hiring For NBFC : Zonal Head Collections : Unsecured loan : Hyderabad

Roles and Responsibilities that the NPAs are kept at minimum trigger levels and identify and recommend appropriate legal actions for stress contracts

2. Manage portfolio movement and control loss for the specific product in the assigned region while ensuring that roll forward rates to higher buckets are kept within defined parameters

3. Analyze & maintain zero delinquency within required parameters / policies and systems while dealing with delinquent customers, publish MIS and review daily collections, pending cases and expected delinquency

4. Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house & external legal team / advocates.

5. Provide effective interdepartmental communication with operations, credit and sales by identifying negative areas and negative profiles., developing systems that meet the local requirements and identifying correct channel partners in synch with the TATA Capital philosophy

6. Ensure customer satisfaction through quick resolution of customer issues and complaints and by visiting high value / strategic customers

7. Facilitate competition mapping and market trends by collating information from the market to suggest changes