Design and build scalable and efficient Field Service Lightning (FSL) solutions to support field operations.
Customize Salesforce using Apex, Lightning Components (Aura / LWC), Visualforce, and other tools.
Collaborate with business analysts, solution architects, and end-users to gather and understand requirements.
Integrate Salesforce Field Service with external systems via APIs and middleware tools.
Configure service territories, work types, service appointments, skills, crews, and scheduling policies in FSL.
Implement and optimize dispatcher console features and mobile app configurations for field technicians.
Troubleshoot and resolve issues in Salesforce Field Service and ensure platform performance and security.
Participate in all phases of the software development lifecycle : requirement analysis, design, development, testing, deployment, and support.
Write and maintain technical documentation and training materials.
Qualifications :
3+ years of experience as a Salesforce Developer.
5+ years of Salesforce development experience, including 2+ years specifically with Salesforce Field Service.
Salesforce Platform Developer I (required); Platform Developer II, Service Cloud, or FSL Consultant certification (preferred).
Strong knowledge of Apex, SOQL, Lightning Web Components (LWC), and integration patterns.
Familiarity with Salesforce mobile configuration and offline capabilities.
Experience with version control (e.g., Git), CI / CD tools, and DevOps practices in Salesforce development.
Excellent problem-solving, communication, and teamwork skills
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Salesforce Developer • mumbai, India
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