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Network Operations Center Engineer
Medhaj Techno Concept Pvt. Ltd.ernakulam, India1 day ago
Job descriptionLog and track all incidents in the OSS (Operational Support System) or ticketing platform. Analyze network outages, identify root causes, and recommend preventive actions. Ensure SLA adherence for incident resolution and reporting. Assist in the configuration and provisioning of OLT, ONT, Routers, Switches, and Core Devices . Support firmware upgrades, backups, and network configuration documentation. Coordinate with OEM vendors (e.g., Huawei, Nokia, Tejas, Cisco, Ciena) for troubleshooting and TAC support.
Role Overview
The NOC Engineer will be responsible for monitoring, managing, and maintaining telecom and optical network infrastructure , ensuring high availability, performance, and fault resolution. The role requires hands-on experience in NMS / EMS / OSS platforms , GPON , and MPLS-based backbone networks used in large-scale telecom or fiber projects.
Network Monitoring & Operations
- Monitor network elements and links using NMS (Network Management System) and EMS (Element Management System) tools.
- Identify faults, performance issues, and alarms on GPON / MPLS / DWDM / SDH networks.
- Escalate critical network incidents to L2 / L3 engineers and coordinate with field teams for restoration.
- Maintain real-time visibility of uptime, link utilization, and device health.
Incident & Problem Management
Configuration & Maintenance
Please share the copy of resume at and keep CC to if interested.
Regards,
Dhirendra
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Network Engineer • ernakulam, India
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