Technical Project Manager

Job Description

Job Title

Technical Project Manager

Job Description- Technical Project Manager

• Strong affinity towards project planning with emphasis on Implementation
• Ensure project implementations are within defined timeframe of completion with status updates to the client team and deliver web-based training/presentations covering training on new releases and product functionality to ensure successful and timely implementation for our clients
• Work collaboratively with internal parties to administer the client side, meet/exceed productivity targets, accuracy with forecasting, customer satisfaction scores to ensure value add with our clients
• Support Ongoing Customer Work and New Partner Implementations, services deployment in a SaaS environment
• Working experience in Agile methodology
• Mitigate conflict at the client management level
• Manage software implementations from contract execution to post-production, to ensure successful completion on-time and within budget
• Manage multiple projects across multiple teams
• Communicate project status internally, to the project team, and externally with the customer and any other involved parties regularly
• Assist with client work orders and estimates
• Experience in managing multiple Software Maintenance Projects / Programs / Change Requests

Qualifications for implementation project manager

• BE/MCA with 8+ years of Hands-on IT/Business Consulting Project/Program Management experience
• Certified: PMP or PRINCE 2 Practitioner/ ITIL v4/ ServiceNow
• Excellent Communication and Inter-personal skill .
• Possess leadership qualities and be able to work independently with minimum supervision
• Effectively collaborate within a Matrix organization
• Technical capability with site design, site configuration, configuration validation, technical troubleshooting, and data integration expertise
• 5+ years of directly related to project management - implementation work experience
• Previous experience working directly with clients required
• Previous experience working in CRM, ERP
• Excellent knowledge of Microsoft Office suite.
• Experience working with project management tools (Microsoft Project, Smartsheet, etc.)

Our Offerings for Employee Benefits

· Health Insurance for Employee+Spouse+Two Children +Parents

· GPA – For Employee

· Hybrid working

· Compliance – PF and Gratuity

About Academian

Website: www.academian.com

Academian is a carve-out of an existing 22-year IT company – Intraedge Inc (www.intraedge.com) Academian is a service, product, and learning development company in

the education domain with a current headcount of 500+ team members. We are rapidly becoming a leading force in the education technology space.

We specialize in delivering innovative services, products, and learning development solutions tailored for the education sector. Our expertise spans across K-12, higher education, professional institutions, publishers, online program managers (OPMs), and corporate learning environments.

At Academian, we combine deep industry knowledge with a product-oriented design approach, enabling us to craft high-impact learning experiences and technology solutions. From content development and media production to strategic staffing and custom software development, we support every phase of the educational lifecycle.

Our Specialties Include:

• EdTech Solutions: LMS, CMS, Custom Software, Cloud Architecture

• Digital Learning: Content Design, Learning Experience Design, Accessibility, Media Development

• Education Services: K-12, Higher Education, Workforce Development, Publishing & Prepress

• Strategic Services: Product Management, Strategic Consulting, Technology & Digital Transformation, Staffing.

We're passionate about shaping the future of learning—and we're looking for talented, mission-driven individuals to grow with us. Join our team and be part of building meaningful solutions that make a real impact in education.

EdTech with Academian | Your Digital Transformation Partner

• We deliver innovative EdTech solutions and craft custom eLearning experiences. Drive digital transformation with our advanced technology & DEIB commitment.

Skills Required
Agile Methodology, Servicenow, Data Integration, Technical Troubleshooting, Microsoft Office Suite, site design