Would you enjoy learning new things in a fast paced environment Do you have an appetite for variety and challenging business problems to solve Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!
Our Consultants have a deep understanding of Workday Financials applications. In this position, we are looking for expertise in the following Functional Areas :
Financial Accounting
- Accounting Journals
- Allocations
- Consolidations
- Inter-company Processing
- Period Close
- Statistics
- Multicurrency
Customer Accounts
Customer ConfigurationCustomer Contract Configuration (Fixed Fee, Usage Based, etc.)Billing / Revenue Recognition SchedulesInvoice / Deferred Revenue AccountingCreating Customer Invoices / Consolidating InvoicesManaging Customer PaymentsProject Billing
Billable Project DefinitionRate Sheets / Rate RulesProject ResourcingProject Billing TransactionsConsolidated Billing for Multiple ProjectsPercent Complete Revenue RecognitionPrimary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires :
Conducting research to ensure understanding of customer questions and related Workday concepts.Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips tricks.Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.Clearly and effectively communicating responses and value to customers.Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.Keeping up to date with industry practices and the ability to engage with our customers on those topics.Helping drive the creation of new programs to drive customer feature adoption.In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as :
Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customersPerform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimizationProvide one-on-one customer configuration designsDeployments including full deployment of Workday featuresAbility to travel up to 20%Basic Qualifications
2+ years of experience working with Workday FinancialsWorkday Certification in Record to Report or Contracts to Cash2+ years of software consulting experience3 years of experience with Workday deployments or financials systems, including but not limited to PeopleSoft, SAP, Oracle, and / or JD EdwardsOther Qualifications
Ability to gain a thorough understanding of Workday concepts as new features are releasedAbility to distill complex concepts into understandable presentations for our customersAbility to multitask and work on multiple engagements and deliverables simultaneouslyStrong critical thinking skills so as to understand complex, technical process issues and facilitate / influence decision makingExcellent verbal and written communication skills in EnglishBachelors degree or relevant work experience required. Advanced degree preferredSkills Required
Sap, Oracle
