Chatbot Developer

Experience in development of virtual agents (Chatbots, Voicebots) and natural language processing

Experience working with one or more AI / NLP platforms Cognigy AI, DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson etc.

Knowledge of one or more of the following technologies : Typescript, JavaScript, Node.js

Experience in training Chatbots by analyzing historical chat conversations or large amounts of user generated content and process data

Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management

Good problem-solving ability

Qualifications :

Experience in building end-to-end pipelines for developing AI-based conversational applications

Strong understanding of API integrations, single sign-on (SSO), and token-based authentication

Hands-on experience with Postman for API testing, automation, and debugging

Knowledge of CI / CD pipelines (ex : Bamboo, Bitbucket) with end-to-end automation

Ability to develop unit test cases in line with project-specific standards

Proficient in working with HTTP, sockets, REST, and other web services

Skilled in extracting keywords and topics from chat logs.

Preferred Qualifications :

Familiarity with Chatbot tool Cognigy AI

Experience working on Generative AI and Agentic AI

Experience in Typescript, NodeJS

Familiarity with Sprinklr Tool