Apollo Admin

About the company :

At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize performance.

Job Description :

We are looking for a client-facing

Apollo Admin

to manage and deliver onboarding experience for clients. This role is critical in ensuring a smooth setup, integration, and understanding of the Apollo platform. The ideal candidate will have excellent communication skills, a strong screen presence, and hands-on experience with Apollo's functionalities and integrations.

Job Responsibilities :

Conduct structured

onboarding programs

for new clients using the Apollo platform.

Serve as the

primary point of contact

for clients during onboarding, primarily in the

EMEA region .

Explain Apollo’s

capabilities, features, and integration options

clearly and effectively.

Address client queries with confidence and technical accuracy.

Collaborate with internal teams to ensure a seamless transition from onboarding to active use.

Understand and explain

what can and cannot be integrated

within the Apollo ecosystem.

Customize onboarding sessions based on the client’s business model and technical setup.

Preferred Experience :

Proven experience in a

client-facing onboarding, training, or support role .

Strong

communication skills

and a confident

screen presence

for video calls.

Solid understanding of the

Apollo.io platform

(or similar sales engagement / CRM tools).

Basic technical knowledge of

integrations, APIs , and platform capabilities.

Ability to translate technical terms into easily understandable language for clients.

Self-motivated, organized, and capable of managing multiple onboarding sessions simultaneously.

Familiarity with common sales, CRM, or marketing automation tools (e.g., Salesforce, HubSpot, Outreach).

Working hours : This role follows

EMEA working hours