Talent.com
Speak Global Customer Support International Voice - Infosys BPM at Bengaluru
Speak Global Customer Support International Voice - Infosys BPM at BengaluruInfosys BPM • Kota, IN
No longer accepting applications
Speak Global Customer Support International Voice - Infosys BPM at Bengaluru

Speak Global Customer Support International Voice - Infosys BPM at Bengaluru

Infosys BPM • Kota, IN
2 days ago
Job description

Join Infosys BPM – International Voice Process (Bengaluru)

Are you passionate about delivering world-class customer service ? Do you thrive in a fast-paced, global environment ? If yes, Infosys BPM invites you to be the voice of our international clients and make a difference every day!

Mandatory International Voice process experience

  • Candidates who have minimum 1 year and Maximum 3 years (1-3) of experience (International voice process experience) should only apply. More than 3 years of experience or below one year of experience will be directly rejected.
  • Candidates must be able to work in night shifts.
  • Candidates must work from office for 5 days a week.
  • There will be a communication assessment call once you are shortlisted and it is mandate to pass the assessment with above 75% (International voice).
  • Candidates who clear the assessment with above criteria will only be considered for further level of Interview process.

CANDIDATES WHO ARE APPLYING SHOULD MEET THE ABOVE CRITERIA FOR THE INTERVIEW

Role Highlights

  • Position : International Voice Process – Customer Support
  • Location : Bengaluru (Work from Office)
  • Shift : Night Shift (5 days a week)
  • Mode : 100% Work from Office
  • Mandatory Requirements

  • International Voice Support Experience : 1–3 years only
  • Excellent English Communication Skills : Speak, Read & Write fluently
  • Outstanding Customer Handling Skills
  • Willingness to work Night Shifts
  • (Candidates without international voice experience will not be considered.)

    What You’ll Do

  • Engage with international customers to resolve queries and deliver exceptional support.
  • Build rapport through active listening, empathy, and professional communication .
  • Provide solutions by understanding customer needs and navigating internal processes.
  • Maintain high standards of ethics, integrity, and customer satisfaction .
  • Adapt quickly to evolving tools, technologies, and workflows.
  • Required Skill Set

  • General Skills :
  • Excellent communication and soft skills
  • Professional call handling and structured approach
  • Empathy-driven customer interactions
  • Positive, polite, and professional demeanor
  • Technical Skills :
  • Basic understanding of client processes and workflows
  • Ability to identify and resolve routine issues effectively
  • Tech-savvy and quick learner
  • Key Competencies

  • Strong customer service orientation
  • Team player with collaborative mindset
  • High adaptability to change and new challenges
  • Ethical and professional conduct at all times
  • Qualifications

  • Graduate from any stream with strong communication skills (15 years of full time Education)
  • Prior experience in customer service or contact center roles preferred
  • Customer support certifications are a plus
  • Why Join Us?

  • Be part of a global brand known for excellence
  • Work in a dynamic, growth-oriented environment
  • Competitive salary and benefits
  • Opportunity to learn and grow with world-class processes
  • ✅ If you have 1–3 years of International Voice Support experience and are ready to work night shifts from our Bengaluru office, apply now!

    If this role excites you and aligns with your experience, we’d love to hear from you! Please share your updated resume along with the following details to :

    📧 thulasi02@infosys.com

    📝 Candidate Information (Required for Screening)

  • Full Name :
  • Email ID & Mobile Number :
  • Graduation Details (Degree) :
  • Date of Birth :
  • Post-Graduation Details (if applicable) :
  • Total Experience :
  • Relevant Experience (Customer Service / Solution Design) :
  • Current / Previous Company Name :
  • Current CTC (₹) :
  • Expected CTC (₹) :
  • Notice Period :
  • Current Location :
  • 🚀 Apply Now and Take the Next Step in Your Career!

    We’re excited to connect with passionate professionals who are ready to make an impact.

    Warm Regards,

    Talent Acquisition Team

    📩 Infosys BPM Ltd.

    💼 Human Resources | INFY HR

    🌐 www.infosysbpm.com

    📍 Bangalore | Pune | Global Locations

    Transforming Talent | Empowering Careers

    Create a job alert for this search

    Customer Support International Voice • Kota, IN

    Related jobs
    Nepali Customer Support Specialist

    Nepali Customer Support Specialist

    VerbiQ • Kota, IN
    Nepali Customer Support Specialist.We are seeking a skilled Customer Support Specialist proficient in.This role involves resolving inquiries, providing product information, and ensuring customer sa...Show more
    Last updated: 9 days ago • Promoted
    Student Assessor & Support

    Student Assessor & Support

    Samuel and Co Trading • Kota, IN
    Student Assessor & Support Specialist (Remote).INR per month (depending on experience).Samuel and Co Trading is expanding our education team and seeking a dedicated, detail-oriented Student Assesso...Show more
    Last updated: 12 days ago • Promoted
    Counselor

    Counselor

    PW (PhysicsWallah) • Kota, IN
    Any company with Inside Sales / Education Counselling background.ODIA, TAMIL and TELUGU+ Hindi + English (Mandatory).The Counsellor will be responsible for guiding prospective students through the ...Show more
    Last updated: 30+ days ago • Promoted
    Face to Face interview for DevOps on 6 Dec Hyderabad Deccan park

    Face to Face interview for DevOps on 6 Dec Hyderabad Deccan park

    Tata Consultancy Services • Kota, IN
    Face to Face interview for DevOps 6 Dec Hyderabad Deccan park.Interview date : Face to face, 6 Dec Deccan park Hyderabad. Follow me for more Job updates!.Show more
    Last updated: 3 days ago • Promoted
    English Language Assessor

    English Language Assessor

    Trivium Education • Kota, IN
    Hiring : English Language Assessor (Freelance) | Work From Home | US-Based Project.Trivium Education Services Pvt.Part of The Manya Group – Indian Partner of The Princeton Review).Work From Home (Of...Show more
    Last updated: 13 days ago • Promoted
    Customer Support Executive

    Customer Support Executive

    Aasma Careers • Kota, IN
    We are hiring for a MNC Company for Language Interpreter (Customer Support) Role.Permanent Work From Home PAN India.Languages : - Excellent English + Urdu / Gujarati / Punjabi / Bengali / Nepali / French.Note...Show more
    Last updated: 30+ days ago • Promoted
    Bengali Customer Support Specialist

    Bengali Customer Support Specialist

    VerbiQ • Kota, IN
    Bengali Customer Support Specialist.We are seeking a skilled Customer Support Specialist proficient in.This role involves resolving inquiries, providing product information, and ensuring customer s...Show more
    Last updated: 12 days ago • Promoted
    Customer Relations Executive

    Customer Relations Executive

    Tata Capital Ltd - Cleantech Finance • Kota, Rajasthan, India
    Tata Capital Ltd - Cleantech Finance delivers comprehensive business solutions in the clean technology and infrastructure sectors, combined with financial advisory services.Rated AAA by CRISIL, it ...Show more
    Last updated: 17 days ago • Promoted
    Customer Support Team Lead

    Customer Support Team Lead

    RTLS Alliance • Kota, IN
    RTLS Alliance isn’t just another platform—it’s a movement to elevate the RTLS industry and connect the global ecosystem behind it. As an early team member, you’ll be joining at a pivotal moment : .Hel...Show more
    Last updated: 30+ days ago • Promoted
    Oracle WMS Cloud Consultant

    Oracle WMS Cloud Consultant

    Best Infosystems Ltd. • Kota, IN
    Oracle WMS Cloud Consultant_Full-Time_Pune / Bangalore / Mumbai / Pune / Hyd / Noida.Pune / Bangalore / Mumbai / Pune / Hyd / Noida. Minimum 5 years of experience in Oracle Cloud WMS Logfire background.Functional exper...Show more
    Last updated: 30+ days ago • Promoted
    Hindi Language Consultant

    Hindi Language Consultant

    S. M. INSTITUTUTIONS • Kota, IN
    As a Linguistic Expert, you will help refine the model’s understanding and production of visual output based on Hindi language prompts, ensuring outputs are accurate, natural, and culturally aligne...Show more
    Last updated: 13 days ago • Promoted
    Hindi Script Writing Intern

    Hindi Script Writing Intern

    BabyBillion • Kota, IN
    We are looking for a creative and passionate.You will work closely with our creative, production, and editing teams to develop scripts that appeal to our target audience and align with the brand’s ...Show more
    Last updated: 19 hours ago • Promoted • New!
    Presales Technical Support

    Presales Technical Support

    Canadian Solar Inverter • Kota, IN
    Responsible for pre-sales technical communication and support for grid-connected inverters, energy storage converters, energy storage system integration, PV-storage solution accessories, communicat...Show more
    Last updated: 19 hours ago • Promoted • New!
    IMS Engineer

    IMS Engineer

    IBU • kota, rajasthan, in
    Role : QAE- 5GC IMS Voice & Messaging Engineer.QAE- 5GC IMS Voice & Messaging Engineer” is the role to manage and to work proactively to drive initiatives around the operational delivery capabilitie...Show more
    Last updated: 14 hours ago • Promoted • New!
    INFOR XA / Mapics

    INFOR XA / Mapics

    Programmers.io • Kota, IN
    IO is actively seeking talented individuals who are skilled in IBMi and Infor XA / Mapics.If you're looking for a flexible work environment that allows you to contribute from anywhere, we want to hea...Show more
    Last updated: 30+ days ago • Promoted
    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Application Support Engineer (Chat / Email) - Trading Analytics Platform

    Smirmatec Private Limited • Kota, IN
    Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more
    Last updated: 25 days ago • Promoted
    Service Desk Lead

    Service Desk Lead

    HCLTech • Kota, IN
    Please see the below job description and revert with your updated CV in case you find it suitable.As per relevant experience and last drawn CTC. To be discussed during the interview.Analyst would be...Show more
    Last updated: 5 days ago • Promoted
    Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

    Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

    SYGNEXT • Kota, IN
    Remote
    Remote Voice & Non-Voice Support Specialists (Night Shift | Contract).Location : Work From Anywhere (100% Remote).Work Timing : 09 : 00 PM – 06 : 00 AM IST (US Business Hours). Contract Role | Hourly Pay ...Show more
    Last updated: 11 days ago • Promoted