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Walkin drive- Content tech writer / MIM- 21st Aug @Bangalore

ConfidentialBengaluru / Bangalore, India

8 days ago

Job description

Greeting from Infosys BPM Ltd,

We are hiring for Content and Technical writer, MIM skills. Please walk-in for interview on 21st Aug 2025 at Bangalore location.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume

https : / / career.infosys.com / jobdescjobReferenceCode=PROGEN-HRODIRECT-221824

Interview details

Interview Date : 21st Aug 2025

Interview Time : 10 AM till 1 PM

Interview Venue :

Bangalore : : Infosys JP Nagar

Infosys BPM Limited, #785,Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka560078, Landmark : Near Sindhoor Convention Centre

Please find below Job Description for your reference :

Work from Office

Min 2 years of experience on project is mandate

Job Description : Content and Technical writer

Creating user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia (graphics and videos), scripts, in-app help, tutorials, API references, and social media content.
Testing the software that you describe in the UA deliverables.
Contributing to the usability of the software by reviewing UI screens and texts.
Structuring content and selecting distribution channels according to the information needs of your target groups.
Collaborating with customers and internal stakeholders to constantly improve the quality of your deliverables.
Preparing content for delivery, including the provision of metadata, following the standard production process.

Job Description : MIM

Strong knowledge of IT service management including ITIL

Responding to a reported incident, identifying the cause, and initiating the incident management process.

Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.

Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.

Restore a failed IT Service as quickly as possible.

REGISTRATION PROCESS :

The Candidate ID & SHL Test(AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be allowed for the Interview).

Candidate ID Registration process :

STEP 1 : Visit : https : / / career.infosys.com / joblist

STEP 2 : Click on "Register" and provide the required details and submit.

STEP 3 : Once submitted, Your Candidate ID(100XXXXXXXX) will be generated.

STEP 4 : The candidate ID will be shared to the registered Email ID.

SHL Test(AMCAT ID) Registration process :

This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).

STEP 1 : Visit : https : / / apc01.safelinks.protection.outlook.com / url=https%3A%2F%2Fautologin-talentcentral.shl.com%2F%3Flink%3Dhttps%3A%2F%2Famcatglobal.aspiringminds.com%2F%3Fdata%3DJTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfc3E5QmgxSWI5NEVmQkkzN2UlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIycmV0dXJuVXJsJTIyJTNBJTIyJTIyJTdEJTJDJTIycmVnaW9uJTIyJTNBJTIyVVMlMjIlN0Q%3D%26apn%3Dcom.shl.talentcentral%26ibi%3Dcom.shl.talentcentral%26isi%3D1551117793%26efr%3D1&data=05%7C02%7Comar.muqtar%40infosys.com%7Ca7ffe71a4fe4404f3dac08dca01c0bb3%7C63ce7d592f3e42cda8ccbe764cff5eb6%7C0%7C0%7C638561289526257677%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=s28G3ArC9nR5S7J4j%2FV1ZujEnmYCbysbYke41r5svPw%3D&reserved=0

STEP 2 : Click on "Start new test" and follow the instructions to complete the assessment.

STEP 3 : Once completed, please make a note of the AMCAT ID( Access you Amcat id by clicking 3 dots on top right corner of screen).

NOTE :

During registration, you&aposll be asked to provide the following information :

Personal Details : Name, Email Address, Mobile Number, PAN number.

Availability : Acknowledgement of work schedule preferences (Shifts, Work from Office, Rotational Weekends, 24 / 7 availability, Transport Boundary) and reason for career change.

Employment Details : Current notice period and total annual compensation (CTC) in the format 390000 - 4 LPA (example).

Candidate Information : 10-digit candidate ID starting with 100XXXXXXX, Gender, Source (e.g., Vendor name, Naukri / LinkedIn / Found it, or Direct), and Location

Interview Mode : Walk-in

Attempt all questions in the SHL Assessment app.

The assessment is proctored, so choose a quiet environment.

Use a headset or Bluetooth headphones for clear communication.

A passing score is required for further interview rounds.

5 or above toggles, multi face detected, face not detected, or any malpractice will be considered rejected

Once you&aposve finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.

Documents to Carry :

Please have a note of Candidate ID & AMCAT ID along with registered Email ID.

Please do not carry laptops / cameras to the venue as these will not be allowed due to security restrictions.

Please carry 2 set of updated Resume / CV (Hard Copy).

Please carry original ID proof for security clearance.

Please carry individual headphone / Bluetooth for the interview.

Pointers to note :

Please do not carry laptops / cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Regards,

Infosys BPM Recruitment team.

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Skills Required

It Service Management, Itil

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Walkin Drive Content • Bengaluru / Bangalore, India