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Sales Admin Support Specialist

Sales Admin Support Specialist

Check Point SoftwareBengaluru, Karnataka, India
6 days ago
Job description

Description

Major Responsibilities

  • Responsible for maintaining close relationships with Check Point’s partners and field to insure all sales, service, and billing needs are handled properly.
  • A focal point on all post-sales, order related issues including order processing
  • Training of sales representatives and partners on Check Point’s operations, ordering processes and post sales issues
  • Continually learn and develop a working knowledge of all company processes and procedures; understand and support the department policies and procedures
  • Analyzing trends and proactive solutions on post sales issues and order related processes
  • Project Management of ongoing projects

Desired Background

  • Exceptional service orientation & communication skills (written and verbal) : Builds strong relationships by focusing on customer needs, developing solutions, and delivering prompt and accurate information.
  • Strong interpersonal skills and the ability to show empathy and creativity in difficult situations.
  • Ability to adapt : Able to quickly change priorities and focus based upon the business demands.
  • Attention to detail, outstanding follow-through and time management skills : Able to multi-task and complete all duties on time with conflicting priorities.
  • Able to make independent decisions in a timely manner and understands business needs and urgency of order fulfillment.
  • Looking for total 2-4 years of experience, minimum of 1 year experience in a customer service / sales support environment which includes administration and communication of customer requests.
  • Must maintain a high energy level and positive attitude when communicating with customers, sales, and co-workers.
  • Excellent English.
  • Extended shifts at the end of the quarter (last week of each quarter).
  • Full time.
  • Salesforce.com and SAP experience – advantage
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