Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)SYGNEXT • Kollam, IN

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

SYGNEXT • Kollam, IN

2 days ago

Job type

Remote

Job description

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

Location : Work From Anywhere (100% Remote)

Work Timing : 09 : 00 PM – 06 : 00 AM IST (US Business Hours)

Contract Role | Hourly Pay | Immediate Hiring

Follow Sygnext Company page for regular updates.

About Sygnext

Our mission is to empower individuals, organizations, and communities to reach their full potential through innovative approaches to work, life, and talent acquisition.

In today's globalized world where borders are becoming less of a limitation, Sygnext offers businesses the opportunity to access top talent without the constraints of geographical boundaries.

About the Role

We are hiring Remote Voice Support Specialists and Email / Non-Voice Support Specialists to provide world-class customer support for our US-based clients. This is a contract position ideal for professionals who are fluent in English, comfortable working night shifts, and capable of delivering high-quality support from home.

Compensation

Voice Support : ₹165 per hour
Non-Voice (Email) Support : ₹140 per hour

Responsibilities

Voice Support Specialist

Handle inbound and outbound customer calls professionally

Provide clear, polite, and accurate information to customers

Troubleshoot customer issues and document interactions

Maintain high levels of communication quality and customer satisfaction

Email / Non-Voice Support Specialist

Respond to customer emails quickly and accurately

Resolve queries, escalate issues when necessary, and update internal systems

Maintain SLAs for response time, accuracy, and ticket closures

Requirements

Excellent English spoken and written communication skills

Prior BPO / Customer Support experience is a strong advantage

Comfortable working the night shift during US business hours

Must have your own :

Laptop with Windows 11 or above

High-speed wired internet connection

Quiet workspace for calls (Voice process)

Ability to work independently and meet performance targets

Strong customer orientation, empathy, and problem-solving skills

Why Work With Us?

100% Remote Work – work from anywhere in India

Growth opportunities across multiple support functions

Exposure to US-based clients and professional work environments.

#Sygnext #Jobs #RemoteJobs #Supportjobs

Create a job alert for this search

Voice Support Specialist • Kollam, IN

Related jobs

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract)

SYGNEXT • Thiruvananthapuram, IN

Remote

Remote Voice & Non-Voice Support Specialists (Night Shift | Contract).Location : Work From Anywhere (100% Remote).Work Timing : 09 : 00 PM – 06 : 00 AM IST (US Business Hours). Contract Role | Hourly Pay ...Show more

Last updated: 2 days ago • Promoted

Investor Relations Specialist (Voice process)

Talentoj • Thiruvananthapuram, IN

Wint Wealth is a fast-growing fintech startup making high-yield debt products accessible to retail investors.We empower investors with safe, transparent, and regulated opportunities beyond traditio...Show more

Last updated: 30+ days ago • Promoted

MS D365 BC Senior Support Specialist

Sikich India • Thiruvananthapuram, IN

MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show more

Last updated: 6 days ago • Promoted

Contact Center support Engineer

Numeric Technologies • Kollam, IN

Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact). Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show more

Last updated: 21 days ago • Promoted

US Mortgage- Customer support

Altisource • Alappuzha, IN

Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show more

Last updated: 11 days ago • Promoted

Data Collectors - iPhone Users

Datavio.ai • Thiruvananthapuram, IN

Voice Recording Specialists Needed!.We are looking for resources to participate in a voice recording project.This task involves recording short phrases with names in different environments using ou...Show more

Last updated: 30+ days ago • Promoted

Moderator Specialist

XO Bestie • Kollam, IN

Moderator Specialist – On-Site in Gurugram (Work From Office Only).Gurugram, India (Strictly On-Site).XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, ...Show more

Last updated: 2 hours ago • Promoted • New!

Senior AI Engineer – Voice Agent (IVR & LLM Integration)

R Systems • Alappuzha, IN

R Systems is a global product engineering and digital solutions provider.We combine complex engineering, Data & AI, cloud-native capabilities with deep domain understanding to design and build inno...Show more

Last updated: 18 days ago • Promoted

Telesales Specialist

TRADE MAX ACADEMY • Thiruvananthapuram, IN

TradeMax Academy is a premier stock market trading academy based in Kerala that supports a thriving community of over 10,000 traders. We offer live trading sessions guided by experienced professiona...Show more

Last updated: 15 days ago • Promoted

Email Delivery & Infrastructure Specialist

Clearlight Insights • Alappuzha, IN

Clearlight Insights is hiring a highly technical Email Delivery & Infrastructure Specialist with deep expertise in domain authentication, deliverability engineering, and cold outreach infrastructur...Show more

Last updated: 22 hours ago • Promoted • New!

IVR Speech Recognition Specialist - Nuance

Rexus Group • Kollam, IN

Job Title : IVR Speech Recognition Specialist.Location : Remote (USA, Canada, Europe, India).Contract Duration : 3 Months (Extendable) to Potential Permanent Roles. We are seeking experienced IVR Speec...Show more

Last updated: 13 days ago • Promoted

Prompt & AI / ML Engineer – Chatbot Voice Agent LLM & RAG

QuantumLoopAi • Kollam, IN

Prompt & AI / ML Engineer – Chatbot LLM & RAGOverview.UK’s leading AI receptionist for GP practices.By combining cutting-edge Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), advan...Show more

Last updated: 17 days ago • Promoted

Application Support Engineer (Chat / Email) - Trading Analytics Platform

Smirmatec Private Limited • Thiruvananthapuram, IN

Remote (India) | 🕒 5 : 30 PM – 3 : 30 AM IST (US Market Hours).Monday–Saturday | 💼 Full-Time | 🎯 Probation : 3 Months. Incomplete applications (missing form or recording) will not be considered.SaaS o...Show more

Last updated: 16 days ago • Promoted

AI Engineer (Voice Synthesis / Voice Cloning / TTS Models / STT)

Client of Prasha Consultancy Services Private Limited • Thiruvananthapuram, IN

Immediate or early Joiners preferred.A US Based IT MNC is looking for a seasoned AI Engineer with hands-on experience in building and optimizing voice models, for one its Reputed client in Enterpri...Show more

Last updated: 7 days ago • Promoted

Title Services

Brace Infotech Private Ltd • Kollam, IN

Positions to be filled : Title Services (Analyst / Senior Analyst).Number of positions : 150 Positions.Immediate to 30 days Joiners only. Proficiency in relevant software.Pay range and compensation pa...Show more

Last updated: 20 days ago • Promoted

Community Growth Partner (Telegram / Discord etc, Remote)

Earnpaste • Kollam, IN

Remote

We assist admins of Telegram channels, Discord servers, and other platforms in generating revenue through intelligent link. We're growing our early growth team — and we're seeking.Telegram, Discord,...Show more

Last updated: 30+ days ago • Promoted

Sales Associate (Jr.PA) - Night shift & Remote

Interview Kickstart • Thiruvananthapuram, IN

Remote

Are you a confident communicator ready to start your career with one of the fastest-growing EdTech teams?.Join us to connect with professionals across the world, learn the art of consultative sales...Show more

Last updated: 22 hours ago • Promoted • New!

Customer Support Specialist

XO Bestie • Kollam, IN

On-Site in Gurugram (Work From Office Only).Gurugram, India (Strictly On-Site).XO Bestie is a vibrant social marketplace connecting customers, service providers, businesses, and creators in the fas...Show more

Last updated: 2 hours ago • Promoted • New!