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Windows Engineer

Windows Engineer

ConfidentialGurgaon / Gurugram
19 days ago
Job description

AHEAD is searching for a Windows Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight.

Duties and Responsibilities :

  • Daily administration and support of core infrastructure systems
  • Identify, analyze, and resolve problems on a variety of Operating Systems Windows
  • Perform root cause analysis for issues / provide workarounds to ensure business continuity
  • Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed
  • Ensure that client's infrastructure is healthy, stable, documented, and configured with accepted technical best practices
  • Ensure business continuity and security across all systems supporting the company IT operations

Qualifications / Technology Experience :

  • Minimum of 7 years of related experience in supporting Windows in an enterprise environment
  • Experience in Active Directory (Group Policy , AD Replication Troubleshooting , DFSR , Kerberos Authentication , Advanced Troubleshooting Skills
  • Windows Server Administration - (DNS , DHCP , Windows Server related advanced troubleshooting , Patching related troubleshooting )
  • Microsoft OS or other related training and certification required (MCSA, MCSE)
  • Strong knowledge on Azure Infrastructure
  • Entra ID Knowledge
  • Experience in PowerShell and the ability to create and utilize scripts preferred
  • Strong SCCM knowledge is required
  • Managed Services or Consulting experience is a plus
  • ITILv4 certification encouraged

    • Qualifications : Soft Skills

  • Technical troubleshooting and problem-solving capabilities.
  • Approach projects and problems with a security first mindset.
  • Superior customer service and training skills, Strong sense of urgency, ability to set priorities
  • Ability to work without direct supervision.
  • Organized and able to shift tasks as priorities evolve.
  • Team-oriented collaborator willing to share knowledge and experience.
  • Solid communicator with the ability to provide professional documentation.
  • Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels
  • Skilled in achieving results in a customer centric environment
  • Self-motivated, able to work in a fast-paced environment and perform the job with little guidance
  • Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc.
  • Ability to effectively interact with all levels of business via phone, written communication, and in person

    • Skills Required

    Windows Server, Powershell, Active Directory, Sccm, Azure

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