Operations Coordinator

Job Description : Temporary Operations Coordinator – Middle East Support (India-Based)

Position Title : Temporary Operations Coordinator

Location : India (Remote / Hybrid)

Duration : One year (Extendable based on performance and business needs)

Reporting To : Regional Supply Chain Manager – Middle East

Function : Supply Chain

Industry : FMCG / Manufacturing / Trading

Role Overview

We are seeking a detail-oriented and proactive “Operations Coordinator” to support our Middle East business operations from India. This temporary role involves managing master data, purchase workflows, regulatory coordination, and month-end reporting across multiple manufacturing units and business segments (IFFCO, GFT, GFI).

Key Responsibilities

1. Master Data Management

Create and maintain Item Master records for all commercialized products.

Coordinate with CS, Segment Leads, and Finance to update pricing.

Manage Vendor Master entries, including VAT validation and documentation.

2. Purchase Order (PO) Management

Generate POs for commercial and non-commercial orders.

Liaise with CS, Planning, and Manufacturing Units for PO sharing and date alignment.

Escalate rate discrepancies or missing rates to Finance Manager.

Ensure SO updates precede PO changes.

3. PO Invoicing & Documentation

Track and record PO invoicing post-dispatch.

Maintain Excel logs and share weekly updates with CS and Finance.

Archive invoices and packing lists in shared folders with proper access controls.

Present PO invoicing summaries in weekly meetings.

4. Purchase Returns

Initiate purchase returns in response to customer complaints.

Communicate invoice details to CS and Finance Manager.

5. Project Planning

Develop Gantt charts for new product launches.

Collaborate with Manufacturing Planning teams and share timelines with customers.

Prepare standalone charts for leadership review.

6. Regulatory & Label Coordination

Work with vendors to obtain Arabic translations and validate via AI tools.

Create mock labels and manage customer approvals.

Submit labels for country-specific registration and follow up until approval.

Notify Regulatory, QA, CS, and Segment Leads upon label approval.

7. Month-End Support

Collect and verify sales invoices from Manufacturing Units.

Reconcile with PO invoicing records and resolve discrepancies with Finance.

Archive all invoices in shared folders.

Coordinate with India supply chain team for providing updates on Purchase orders, documentation etc to ME team

Qualifications & Skills

Bachelor’s degree in business administration, Supply Chain, commerce or related field.

1-2 years of experience in operations, procurement, or regulatory coordination.

Familiarity with ERP systems and Excel-based reporting

Strong communication skills to coordinate across teams and geographies.

Attention to detail and ability to manage multiple tasks independently.

Work Schedule & Expectations

Flexible working hours to align with Middle East time zones.

Weekly reporting and coordination meetings.

Ability to work remotely with reliable internet and system access.