Inside Sales - Academic Counsellor (Mumbai)

Job Description

Work Timings : 10 : 15 am - 7 : 15 pm

Working Days : Monday - Saturday

Location : Lower Parel (5 minutes from Railway Station)

Reports to :  Team lead / Sales Manager

Work Mode : 100% Work from Office

Why IIDE :

At IIDE, we are committed to creating a supportive and collaborative work environment that fosters both professional growth and meaningful contributions. As a leading institution in digital education, we provide competitive salaries and numerous opportunities for career development. Join our dynamic team and be part of an organization that’s shaping the future of digital marketing education, helping students achieve their career aspirations.

About the Role :

As an Academic Counselor at IIDE, you will play a key role in guiding prospective students through their educational journey. You will counsel students on IIDE’s digital marketing courses, providing valuable career advice and answering their queries. In addition to managing student communications, you will mentor junior counselors and contribute to meeting set sales targets. This role requires passion for education, a strong ability to connect with students and parents, and the drive to help them succeed in their career paths.

What You'll Do :

Student Counseling & Guidance :

• Counsel students about IIDE’s digital marketing courses, helping them choose the right path based on their interests and career aspirations.
• Communicate with students and their parents both in-person and over the phone, answering their queries and guiding them through the course options.
• Provide expert advice on career opportunities and guide students through their learning journey.

Mentorship & Team Collaboration :

Target Achievement & Reporting :

Additional Responsibilities :

Who You Are : Must-Have :

Should Have :

Nice to Have :

Requirements

Expected Deliverables / KPIs :

Location Requirement : Candidate must be residing in Mumbai.

Requirements

Skills & Requirements : - 1 - 7 years of experience in academic counseling / sales / admissions (edtech preferred). - Strong communication & presentation skills (English proficiency a must). - Proven track record of meeting & exceeding sales / conversion targets. - Ability to handle student objections and build trust through consultative counseling. - Target-driven, with strong follow-up and closing skills. - Proficiency in CRM tools, Google Suite. - Passion for education and guiding students in making career choices.