Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Associate's Degree
Travel Percentage
0%
Job Locations - Bangalore / Chennai / Pune
No. of Positions - 2
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you Are you FIS
What You Will Be Doing
As an Employee Relations (ER) Advisor, you will be responsible for
- Guidance and Compliance Provide expert guidance to management on employee relations matters, ensuring compliance with employment laws and company policies
- Investigation Conduct thorough investigations into intricate, HR-related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions
- Consultation Handle consultation actions such as TUPE, with external support for larger actions
- Terminations Handle sensitive, in-depth, and escalated involuntary terminations, with involvement in all involuntary exits in certain countries
- Labor Relations (Applies, but not limited to Austria, Belgium, France, Germany, Luxembourg, Netherlands, Tunisia)
- Administer and facilitate work agreements between works councils, unions, employees, and managers
- Support FIS Works Council leaders / presidents, draft proposals, and communicate between parties and unions as appropriate
- Investigate complaints raised to the works councils
- Manage workplace relationships between employees, management, and unions
- Serve as a point of contact for labor inspections and queries
- Training Deliver training programs for managers and employees on employee relations topics, such as conflict resolution and effective communication
What You Will Need
Conflict Resolution / Negotiation Ability to mediate disputes and negotiate agreements effectivelyKnowledge of Employment Laws In-depth understanding of local and international employment laws and regulationsProblem Solving Strong analytical skills to identify issues and develop effective solutionsEmpathy Ability to understand and share the feelings of others, fostering a supportive work environmentActive Listening Excellent listening skills to fully understand and address employee concernsCommunication Skills Strong verbal and written communication skills to convey information clearly and effectivelyOrganizational Abilities Exceptional organizational skills to manage multiple tasks and priorities efficientlyStrategic Oversight Ability to provide strategic direction and oversight in employee relations mattersCompliance Expertise Strong knowledge of compliance requirements to ensure adherence to laws and regulationsEmployment Law Knowledge Demonstrating a working knowledge of employment lawMicrosoft Office Proficiency Showing proficiency in Microsoft Office applications, such as Excel and WordConfidentiality Demonstrating an ability to work with confidential informationMarket Awareness Clear understanding of and strong focus on the external market, competitors, regulatory, and marketplace trendsAttention to Detail Attention to detail, analytical / reasoning, interpersonal, organizational, and problem-solving skillsCross-Functional Teamwork Ability to work effectively in a cross-functional team environmentData Analysis Ability to draw accurate conclusions from raw dataInterpersonal Skills Ability to interface with all levels of employeesFlexibility Ability to prioritize, multi-task, and maintain flexibility in a fast-paced, changing environmentRelationship Building Ability to establish and maintain effective working relationships with employees, vendors, clients, and the publicJudgment and Business Acumen Sound judgment, business acumen, influencing skills, and proactive approach to effectively address sensitive employee issuesEducational Requirements
Bachelor's / Master's Degree in Human Resources or related discipline or the equivalent combination of education, training, or experience.
Years Of Experience
Minimum of 7 years of progressive HR experience , with a strong emphasis on employee relations as the primary focus area
What We Offer You
At FIS, you can learn, grow and make an impact in your career. Our benefits include
Flexible and creative work environmentDiverse and collaborative atmosphereProfessional and personal development resourcesOpportunities to volunteer and support charitiesCompetitive salary and benefitsPrivacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Skills Required
Problem Solving, microsoft office proficiency, Data Analysis, Relationship Building, Conflict Resolution, Attention To Detail