Job Opportunity
We are seeking a skilled technical professional to join our Experiential Fleet Operations Team.
The ideal candidate will possess a strong technical background, proficiency in event technology, live streaming, and broadcast technologies.
This role requires excellent communication and collaboration skills, as well as the ability to work independently and remotely.
Key Responsibilities :
- Development and execution of proactive maintenance projects
- Configuration and documentation of broadcast streaming and experiential & event technology infrastructure
- Resolution and root cause analysis of issues escalated from Tier 3 Incident / Response & Tier 2 Site Operations Teams
- Identification of patterns in technical issues escalated across the fleet
- Utilization of scripting to develop efficient methods to configure and deploy hardware and software infrastructures
- Coordination with partner services, client teams, and SMEs to provide global support
Requirements :
Proficiency with Unix, Windows & Mac based operating systemsProficiency with online & event video production technologies (video encoding technology for live streaming, Ross video switchers or other industry standard solutions)Familiarity with enterprise level network switches & routers (experience with IT & media network protocols, VLAN, QoS, IGMP Snooping)Knowledge of advanced signal flow for audio, video, lighting, network and controlAbility to create detailed documentation & project proposalsFlexibility to continuously teach and be taught new technologies and workflowsDesired Experience :
Administration of desktop and server OS support (Mac OS X, Windows, Linux), fleet management software such as unified endpoint management (UEM), virtual network computing (VNC), secure shell, Helios / Novastar / Imposa LED Video Wall Processors, Crestron NVX, Ross Dashboard, QSC Qsys Processors, Dante Network Audio Infrastructure Hardware & Software, Analog Way / Picturall / Christie, ETC Paradigm ACP, ETC Mosaic MSC, TelestreamProficiency in scripting & automation processes (Bash, Python, Lua, Powershell, Applescript)Experience with LED video walls & multi projector installations, including configuration and maintenance of both hardware and softwareExperience with enterprise Cloud platforms, VMs running web services, web development, code & database management (Javascript, SQL, Gerrit), experience with message brokers, federation and configuration (MQTT, RabbitMQ)