ServiceNow Developer

About Company :

Our client is a global technology consulting and digital solutions company that enables enterprises to reimagine business models and accelerate innovation through digital technologies.

Powered by more than 84,000 entrepreneurial professionals across more than 30 countries, it caters to over 700 clients with its extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes.

Job Title : Service now Developer Sales and Order Management (SOM).

Location : PANIndia-Bangalore (Global village Tech Park) / Hyderabad (Rai Durg) / Mumbai (Powai / Mahape) / Chennai (DLF IT Park) / Pune (Shivajinagar) / Noida (Candor Techspace, Industrial Area) / Gurgaon (Ambience Island, DLF Phase 3) / Kolkata (Merlin Infinite, Salt Lake Electronics Complex).

Experience : 9 to 15 Years.

Employment Type : Contract to Hire.

Work Mode : Hybrid.

Notice Period : Immediate Joiners Only.

Job Description :

• 12 years of experience in implementing or architecting ServiceNow solutions.
• Must have good Understanding of Sales and Order Management process followed in organization.
• Experience in Design configure and customize ServiceNow SOM module as per Organizations SOM process.
• Must have experience in the design and implementation of the modules below ServiceNow Sales and Order Management Order and Quote management Supplier Lifecycle Operations SLO Customer Service Management CSM module.
• Extensive experience across the ServiceNow core platform security performance and compliance.
• Extensive experience in third party integration RESTSOAP Other methods Integration Hub and Ebonding.
• Experienced in collaborating with teams to understand their requirements and pain points translating them into functional specifications.
• Conduct workshops and training sessions for endusers to ensure successful adoption of the implemented solutions.
• Perform system testing troubleshooting and issue resolution during the implementation phase.
• Collaborate with technical teams to define integrations with other systems and applications ensuring seamless data flow.
• Provide ongoing support to endusers addressing their queries and issues related to the ServiceNow platform module.
• Document processes configurations and solutions to create comprehensive user guides and training materials.
• Excellent communication and interpersonal skills.
• Implementation Experience in Sales and Order Management for Telecommunication.
• Relevant ServiceNow certifications eg ServiceNow Certified Implementation Specialist are a plus.
• Exceptional leadership problem solving critical thinking and communication skills.

(ref : hirist.tech)