Quantiphi - Key Account Manager

Key Account Manager

Role & Responsibilities :

• Manage our key accounts portfolio with the GCP business unit (BU)
• Achieve assigned strategic account objectives such as revenue, account growth, key stakeholder relationship development, etc.
• Establish long-term client relationships by being the go-to-partner to address key technology and business challenges
• Establish and manage regular communication channels with the customer and be the single point of - contact for all account growth and expansion activities within the account.
• Suggest solutions and innovative ideas to meet client needs through proactive outreach and cadence
• Lead all pre-sales efforts by working closely with different partners, capabilities, and industry resources in the organization to help achieve customers objectives
• Handle complaints and problems in a timely and effective manner and be the point of contact for all customer-related queries
• Act as the liaison between key customers and internal teams, such as partners and technology practices within the organization
• Identify and approach new potential strategic customers and expand presence in the customer landscape
• Monitor and manage sales performance metrics
• Prepare monthly, quarterly, and annual reports and forecasts

Skills required :

(ref : iimjobs.com)